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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Very helpful staff and put my mind at ease

5
Payplan have been brilliant from the initial phone call to the end. Provided reassurance to me and my husband in one of the most difficult times. Reviewed on: 4th August 2021
Alison wadlow's avatar
Alison wadlow

Totally caring considerate people

5
I was in total trouble with debt, PayPlanPlus eased my worries with gently explaining what needed to be done and allowed me to live again Reviewed on: 4th August 2021
ianarmitage@blueyonder.co.uk's avatar
[email protected]

Help me a lot

4
Good service most of the time, they understand your circumstances. Especially for me as I have been unfit for work and will be for sure me time. Reviewed on: 4th August 2021
Daz m's avatar
Daz m

Payplan gave me peace of mind

5
The Payplan staff are there for me day and night, they are friendly and helpful and always manage to solve my problems. I recall my time before Payplan, I was worried and stressed all of the time, wondering how I was going to keep on top of my bills, and now with Payplan I have peace of mind in the knowledge that Payplan are looking after my finances for me. They are brilliant. Reviewed on: 4th August 2021
David O'Rafferty's avatar
David O'Rafferty

A most helpful and brilliant company helped me out in times of trouble

5
Helpful courtesy always understanding Reviewed on: 4th August 2021
Kandl Chinner's avatar
Kandl Chinner

Massive help and support

5
I have found working with Payplan fantastic. I was so stressed and they literally took that burden and organised an affordable payment for me. Here is to becoming debt free Reviewed on: 4th August 2021
Amy EB's avatar
Amy EB

Good support

5
Always found them very helpful and friendly and supportive of any financial issues. Best thing we did to pick the phone up to Payplan and admit our financial problems Reviewed on: 4th August 2021
Christopher bradley's avatar
Christopher bradley

I have been with PayPlan for over 8 years and they have been my support back up when I was in serious debt,

5
Due to ill health my finances got the better of me and PayPlan have been my rock I am not able to pay a lot of my debts but I feel PayPlan understand and do not judge me. They give excellent advice and are at the end of a phone when ever you need them. Reviewed on: 4th August 2021
Kathleen Knott's avatar
Kathleen Knott

Been with pay plan for many years

5
They have been working hard for me and i always have followed their actions and efforts to help me be comfortable with what i do to help me Reviewed on: 4th August 2021
John Smith 's avatar
John Smith

Helpful

5
Put my mind at ease and took the stress away. Reviewed on: 4th August 2021
john.powell11@sky.com's avatar
[email protected]

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