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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Just the job

5
I have found Payplan to be very professional and dedicated in all they have helped me with, giving me the confidence i need to deal with my dept problems. Reviewed on: 4th August 2021

Amazing service

5
From the first moment I spoke to my case manager I felt a huge weight lifted from my shoulders and that level of service has been consistent present. I have had the same case manager for some 11 years and she is always there for anything I need.....this service saved me mentally at the start and I would recommend them in a heartbeat Reviewed on: 4th August 2021

Reliability

5
Very considerate in my change in financial circumstances Reviewed on: 4th August 2021

Been with them for a long time

5
Have been with Payplan for about 15 years ! Our debt was over £40,000 and is now down to around £4,000 ! Perseverance or what lol Reviewed on: 4th August 2021

Wonderful Payplan

5
Payplan are helping me to manage my financial situation by being very supportive, non- judgemental and very understanding. They help relieve the pressure while keeping me informed. A brilliant service. Reviewed on: 4th August 2021

Great debt management

5
Very helpful from day one, always easy to get in touch with if needed Reviewed on: 4th August 2021

Took all my stress away

5
Had no where to turn until pay plan came along so pleased they did Reviewed on: 4th August 2021

Fairness

5
Very fair to all parties. Patient and helpful to the customer. Reviewed on: 4th August 2021

Excellent Customer Service, very Helpful in times of crisis

5
They’re always there for you and willing to help Reviewed on: 4th August 2021

So much help and peace of mind!

5
These guys help you at what seems to be the worst time of your life… Calm, reassuring and take your burden away, with knowledge and professionalism. Over the years they are always there with a sympathetic ear when needed and a push if required. Brilliant set up. Well done and thank you for helping me over the last 10 years! Reviewed on: 4th August 2021

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