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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always very helpful, patient and understanding of t...

5
Always very helpful, patient and understanding of the situation. Very friendly staff Reviewed on: 15th May 2024
Ian McClean 's avatar
Ian McClean

When we were very low.

5
When we were very low. Payplan helped ya both. They were very understanding, had empathy and were extremely helpful. They explained to us what would happen. This really helped us a lot. They were very nice and we felt more able to relax after speaking to them. Reviewed on: 15th May 2024
Angela Mulhern 's avatar
Angela Mulhern

Excellent customer service at Payplan and very suppo...

5
Excellent customer service at Payplan and very supportive Reviewed on: 15th May 2024
THREEMTWOP's avatar
THREEMTWOP

Been a tremendous help to me.the best

5
Been a tremendous help to me. Relieving stress Reviewed on: 15th May 2024
Graham N's avatar
Graham N

Very good, very helpful and I’ve sorted me out

3
Very good, very helpful and I’ve sorted me out Reviewed on: 15th May 2024
Luke C's avatar
Luke C

Always helpful

5
Always listening, attentive, helpful, and give mutually satisfactory solutions. Reviewed on: 15th May 2024
Capricorng7's avatar
Capricorng7

Good experience, excellent customer service.

4
Good experience, excellent customer service. Reviewed on: 15th May 2024
Peter D's avatar
Peter D

From the very start of my journey Payplan has been m...

5
From the very start of my journey Payplan has been marvellous . Reviewed on: 15th May 2024
Maria christopher's avatar
Maria christopher

Overwhelming support

5
I had a debt management plan then tho ha got worse for me and payplan supported me to set up Iva no fees and I’m now debt free. So prompt with any replies and couldn’t have explained things in more detail. I felt so comfortable all the way. Huge thank you Reviewed on: 15th May 2024
Gail L's avatar
Gail L

Helpful and experienced staff.

5
Helpful and experienced staff. Good service and always happy to chase and change anything. Reviewed on: 15th May 2024
Harj's avatar
Harj

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