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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great support and help

5
Such a relief to have this help at hand. Very organised and there when you need them Reviewed on: 19th July 2023

Great service

5
Easy and supportive managing my debt Reviewed on: 18th July 2023

Very helpful, confidential advice.

5
Having had a bank foreclose on my business loan I sank into debt. Payplan worked out a repayment scheme for me which stopped all the phone calls and correspondence which had been causing sleepless nights and helped me get back to living without the stress I had been experiencing. Reviewed on: 18th July 2023

Couldn't see an end to debt

5
Payplan really helped me to manage the debt which I couldnt deal with alone. Their service has played a big part in improving my mental wellbeing and enabling me to get my life back on track. Process easy and fast, staff always friendly and helpful. Couldn't ask for more Reviewed on: 17th July 2023

Fabulous friendly, helpful wonderful

5
Just finished my 5 year plan and are now debt free thanks to payplan. They have always been wonderful. I was in so much debt we didn't know what to do and where to turn. They helped us to make a plan with a realistic repayment every month. They made all the phonecalls and threatening letters stop, apart from the T.S.B who always went out of their way to be as unhelpful and awkward as they could be. They don't get enough recognition and should win everything. 5☆☆☆☆☆. Reviewed on: 16th July 2023

PayPlan has definitely helped me during some difficult times

5
Being with PayPlan has definitely helped me during some difficult times so I would find it very easy to recommend PayPlan to anybody that needed their help. Reviewed on: 14th July 2023

Excellent

5
Brilliant service on both occasions iv used with payplan, would and hav highly recomemded Reviewed on: 14th July 2023

Brilliant

5
Fantastic communication, very helpful people. very easy process, they take care of everything from start to finish. Reviewed on: 13th July 2023

Back on track with Payplan

5
Payplan have been faultless From the first contact to regular updates and advice I feel like I am now back on track and have financial freedom again Reviewed on: 12th July 2023

Pay plan helped get my life back on track

5
Before I heard of pay plan I was in a lot of debt and couldn’t manage , pay plan helped me get my debts manageable, with a monthly manageable payment to my creditors , it was such a relief, I would highly recommend anyone in debt to reach out to pay plan ! Reviewed on: 12th July 2023

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