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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Take a load of your shoulders

4
Payplan are easy to deal with, setting up a debt plan and manage it. The app makes it easy to keep up to date where you are paying. Reviewed on: 11th July 2023
Lina Markstedt's avatar
Lina Markstedt

Out my mind at rest

5
All staff very helpful, friendly and didn't make us feel stupid (as we felt) many thanks Reviewed on: 10th July 2023
Pay plan's avatar
Pay plan

Payplan helps

5
Payplan has helped me in every way to deal with my financial situation; mediating with creditors and giving me the confidence in the knowledge that I can repay my debts over time. Thank you Payplan.. Reviewed on: 10th July 2023
Steven Watmore's avatar
Steven Watmore

Friendly professional help when you need it most

5
After being badly let down by a commercial debt management company who levied large fees for poor service I found PayPlan, and thank goodness I did - they have changed my life immeasurably for the better by giving me the help I needed to get my finances back on track. They have given me impartial advice based on my personal circumstances and provided a solution that is best for me and acceptable to my creditors. They have been unfailingly helpful, friendly and efficient - I can't recommend them highly enough! A five-star service in every respect. Reviewed on: 10th July 2023
Christine Bardsley's avatar
Christine Bardsley

The best in the business

5
Can’t fault the service excellent Reviewed on: 9th July 2023
Mohammed Khan's avatar
Mohammed Khan

Payplan simply the best

5
Payplan is a fantastic company that give 100% to help people in financial situations. They do not judge but give very helpful structured advice. Thank you for all your help Reviewed on: 8th July 2023
janicethelma.kemp@ntlworld.com's avatar
[email protected]

Meets every need and expectation

5
PayPlan has been a great debt management company to use. I previously used a debt management company that you pay a fee to, because I’m dyslexic with numbers so needed reassurance that my debt was being managed well however there was issue after issue. I had read great things online about PayPlan so switched over to them. The transition was amazing really friendly staff that are patient and efficient. Since then my debt has been managed and I have no issues and worries. Would highly recommend. Reviewed on: 7th July 2023
Kim Tucker's avatar
Kim Tucker

Took a huge heavy weight off my head and shoulders!

5
PayPlan were fantastic. The compassion and empathy from them, the care they took to ensure no stone was unturned, the process was mind blowing, and though it was overwhelming, it elevated so much stress from me. I never expected such a experience was ever possible as I was swamped in debt. The sleepless nights, the constant fear of the postman delivery the next letter, PayPlan took that all away. The service they provided me was very diligent and I could trust the process and be confident in letting them take control of the process. It was such a relief after the first call I made, going through everything. My advice would be, get every SINGLE debt, loan, credit card balance written down as accurate as it is the day you decide to call PayPlan, write down every bill, direct debit, standing order, subscription etc you pay out monthly/weekly etc, and have an idea what you spend on food, petrol, essentials etc, and then call PayPlan, as this will help speed things up in getting support with you money worries. Then PayPlan will help you with an affordable budget, see ways you can save, and come up with a way forward through the darkness….. there IS light at the end if the tunnel. I can not recommend PayPlan enough, they made my day the day I took the bold decision to face my debt problem and call them. The app is great too! To see my finances on the PlayPlan budget sheet and the app was a huge eyeopener as I have always been useless at budgeting. PayPlan changed thar for me. Don’t bury your head in sand like I did, call PayPlan and just talk to them, they were ever so patient with me on the phone, I asked lots of questions, and I got lots of clarity. Thank you PayPlan for your help. Reviewed on: 6th July 2023
Lozza80's avatar
Lozza80

Outstanding stress free now because these amazing people

5
Highly recommended if your struggling financially Reviewed on: 6th July 2023
Dwayne Horne's avatar
Dwayne Horne

Excellent Financial Support

5
A very reliable and supportive financial organisation. Reviewed on: 6th July 2023
Mike C's avatar
Mike C

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