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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

All good staff nice talk always help and everything...

5
All good staff nice talk always help and everything is good Reviewed on: 18th May 2024

Very easy friendly help

5
Really friendly, no judgement and so helpful and contactable. Reviewed on: 18th May 2024

They are helping me, maybe a bit more communication...

4
They are helping me, maybe a bit more communication is needed to fully explain the issues with all creditors Reviewed on: 18th May 2024

My Payplan experience.

5
I found PayPlan listened and considered my circumstances and provided a very effective and fair solution. This gave me a confident feeling my situation will come to a timely resolution and provided peace of mind for my life to move forward. Reviewed on: 18th May 2024

Excellent experince with some small hiccups

3
Oveerall my experiece has been excellent. There has been a slight hiccup over the past few months as I have become a full time student andhave needed to mak reduced payments. I have had to go through numerous phone calls with the team to get it done which was a pain but overall I'm very glad I went with PayPlan. Reviewed on: 18th May 2024

Always helpful and kind in approach .

5
Always helpful and kind in approach . Understanding and offers excellent advice Reviewed on: 18th May 2024

Extremely friendly staff and very helpful and unders...

5
Extremely friendly staff and very helpful and understanding. Reviewed on: 18th May 2024

Really helpful and non judgemental.

5
Really helpful and non judgemental. Made me feel hopeful about my finances. Reviewed on: 18th May 2024

Staff are professional & show empathy.

5
Staff are professional & show empathy. The process was explained to me at every step & I felt that I was in safe hands. Great service Reviewed on: 18th May 2024

Dow to earth and professionall.

5
Dow to earth and professionall. I received good level of support. Reviewed on: 18th May 2024