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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service in a time of need

5
When things started to get a bit tough financial during the lockdown I had to turn to payplan to help with managing some of my debts which felt like they were piling up when money had gotten tough. They helped take control of it all for me and really helped me get it all back under control. Reviewed on: 28th June 2023

Good service

5
Pay plan are very friendly and staff are kind while dealing with clients Reviewed on: 28th June 2023

Approachable, helpful & supportive

5
Payplan are extremely approachable and supportive; no matter what your circumstances they are always on hand to help without judgement. Variety of ways to communicate, whether that be via phone, email or the app, making it super easy to get in touch. My experience so far with payplan has been excellent and I couldn't recommend a better company to support with such sensitive matters. Reviewed on: 28th June 2023

Helped me sort out my debts

5
Was in debt and pay plan were recommended. They were so understanding and friendly. Helped me to get into a payment plan to sort out my debt. Gave me such a peace of mind Reviewed on: 28th June 2023

Amazing!

5
Payplan helped me a lot with my circumstances and everyone I spoke with were really kind and understanding...I would recommend to anyone Reviewed on: 28th June 2023

Amazing fast and easy service

5
I was stuck in quite a predicament financially and PayPlanPlus rescued me from drowning. They have a fast and easy service with many helpful workers. Although I wouldn’t recommend anyone to go in to a DMP, if you reach that point, PayPlan is definitely the way forward. Reviewed on: 28th June 2023

So caring, so helpful!

5
PayPlan take ALL the stress and anxiety about debt away, and deal with the people you owe money to so that you hardly have to do anything. Nearly all creditors will work with PayPlan, with the exception of some sub-prime lenders (who are little more than authorised loan sharks!). They got interest stopped, and payment plans in place, and the manage the whole thing. My repayment direct debit goes to them, and they dish-out the money to the people you owe it to, on a pro-rata basis, so that those you owe most to get most repaid each month. All this, and they don’t charge a penny, unlike some companies who charge a “small” management fee per month, which rapidly adds up over time. Don’t be duped, use PayPlan!! Reviewed on: 28th June 2023

Great service

5
I’ve been more than satisfied with service I’ve received over the years thanks Reviewed on: 28th June 2023

Great experience

5
Very easy process. Great company to deal with . Reviewed on: 28th June 2023

Relief

5
It was such a relief to have somebody at the end of the phone who didn’t shout off with you was an angry with you and could offer genuine help. It felt like we could breathe for the first time. Reviewed on: 28th June 2023

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