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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Pay plan gave me my life back!!

5
I can't express enough how Pay Plan has changed my life. From making that first call staff were and are empathetic and helpful. There is no judgement from anyone and no silly question.. Their thorough financial form is simple to fill in and Pay Plan match you to the right debt arrangement according to your circumstances. They deal with all the creditors which straight a way took the stress away from me. No more knocks on the door or threatening calls or letters. And I just pay an affordable amount each month that goes to these creditors. I feel like I'm back in control of my debts and I'm a much happier person too.. Thank you so much Pay Plan!! I can't fault your service and I appreciate everything you have done for me.!! Reviewed on: 28th June 2023

My Saving Grace

5
I found myself with big unmanageable debts and was on the edge with life as it seemed insurmountable. Payplan came to my rescue and once a programme was set up for me at a managable repayment, it took all the weight off my mind and am happy once more! I cannot speak highly enough of Payplan who have always been polite to me and very patient with me. - I will be forever grateful tp Payplan. Melanie Pressland Reviewed on: 28th June 2023

Piece of mind

5
When you get yourself into a tricky situation money wise because of all costs rising and can’t see the wood for the trees PayPlanPlus helps you to stop stressing and takes control of your debt into affordable repayments so easing the stress slightly, Thankyou so much for being there PayPlanPlus Reviewed on: 28th June 2023

Reassuringly Easy

5
The people at Payplan made setting up our repayments so simple. We live overseas now and were worried that wouldn't work in our favour, but the team we dealt with sent all the documentation quickly and efficiently and are always only a quick email away to answer questions. Reviewed on: 27th June 2023

Wish I had done it earlier

5
I’m spent so long with the debt ongoing paying and it seemingly like it was going nowhere, payplan help steer me in the right direction got my interest frozen and now just one affordable monthly payment. Really wish I had started this years ago!!! Reviewed on: 27th June 2023

fats and efficient remedy of my debts and taken out of my hands and worry

5
Working with PP has bee a relief i have simply sent them all the details quickly they went through my finances and we come to solution that meant I would pay off my debt and they would handle all communication with my creditors. Reviewed on: 27th June 2023

Trust & Relief

5
Having been made redundant due to mental health problems, after over 20 years of teaching, I found myself in dire financial difficulties. Eventually I contacted PayPlan, & to say we’re excellent is actually an understatement! I have been fully informed on every step of my journey to financial recovery. Options were explained clearly & any effects to my financial standing. PayPlan dealt with whom I had financial problems, very efficiently & finally gave me, a very important sense of confidence in dealing with the extremely distressing situation I was facing. I couldn’t recommend PlayPlan highly enough. Thank you. Reviewed on: 27th June 2023

Best decision I have ever made

5
After losing a parent and my mental health effecting my work, I led myself down a bad path financially and could feel things spiralling out of control. After speaking to StepChange, everything was so overwhelming that I struggled to see a way out. I was recommended to speak to PayPlan, and they have turned my life around. From first contact, a plan was put in place for me there and then. Everything was explained to me, in a caring and understanding way that a grieving overwhelmed guy could understand. I have my own advisor, who keeps me updated and is always there when I need him. I have never dealt with a company so understanding, patient and actually genuinely give a monkeys about what is best for you. If you are struggling financially, or would just like some advise.. these guys are the way to go. From the bottom of my heart, thank you PayPlan.. you have turned my life around for the better and I can now look forward into the future. Reviewed on: 27th June 2023

Help when needed

5
Staff easy to talk too, delt with issues of debt quickly, saved me from stress. Reviewed on: 27th June 2023

Excellent service!

5
PayPlan have taken a weight off my shoulders by helping me to organise my debt management plan. They're very quick to respond to questions and happy to give advice when required. I would recommend the service to everyone. Reviewed on: 27th June 2023

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