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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

life saver

5
always a difficult time for anyone needing help in this matter. great customer service, concise help and advice. great care taken in providing a plan i could afford. they did all the legwork, understood my stress and feelings. all my creditors were involved and also were very helpful. a massive weight off my mind, no more letters and phone calls to dodge. this service is free to me the creditors pay for this as they get reasonable returns in this very hard economic time. if you are in the position of myself with no see able way out contact the asap. you will not regret it. Reviewed on: 23rd June 2023

Best service and friendly

5
The people at Payplan have been incredible. I finally got the courage to ask for help and this company having been fantastic. They have been very sympathetic with problems and have helped me set up a plan to clear my debts off making sure I have enough to live off still monthly. Cannot fault them at all. Definite 5 star rating. Reviewed on: 23rd June 2023

FANTASTIC!!

5
Really got myself into lots of debt as ive never really managed my finances well from a young age. Payplan gave me the opportunity to reset and breathe from all the stress i was dealing with. I recommend to anybody and have done to friends & family. Theres no shame or judgement it happens to the best of us and the payplan team really understand that and couldnt be more helpful and friendly! Thankyou payplan! Reviewed on: 23rd June 2023

support is hands on

5
They are really helpful . can not believe how much i needed this help Reviewed on: 23rd June 2023

Life changing

5
Before I set up with pay plan I was in an endless rut. My mother passed away in 2019 and in light of the tragic event I became careless with money and borrowing as I struggled to come to terms with my grief. My life has drastically changed for the better after taking out my debt management plan. Not only do pay plan offer wonderful financial advice but they are incredibly understanding on emotional hardships and how these factors may have adverse effects on one’s financial state. The staff are very patient when it comes to annual reviews and budgeting. Every phone call I have had with pay plan I have walked away feeling so much better about everything. Finally my life doesn't feel so daunting which is exactly what I needed after losing my mum at 27 years of age. Reviewed on: 23rd June 2023

Absolutely anazing

5
I found myself I serious financial difficulty and contact PayPlan for help. They’ve been nothing but honest, helpful and transparent with everything we went though. I have nothing bad to say whatsoever. Reviewed on: 23rd June 2023

Payplan

5
Helped us all the way excellent Reviewed on: 23rd June 2023

Best support provider

5
Very detailed and professionally supportive Reviewed on: 23rd June 2023

My life restart

5
All the people I spoke were supportive and give me the right suggestion and support. Answered clearly all my question directly and with competences. Reviewed on: 23rd June 2023

Very helpful

5
Very helpful team. Always willing to support me. They have all been amazing. So understanding. Reviewed on: 23rd June 2023

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