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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Top customer service

5
Pay plan are excellent financial advisors and always listen to your concerns and provide appropriate advice Reviewed on: 23rd June 2023

All the stress taken away

5
I couldn't have been more happy when I was put in touch with Payplan by my bank, they listened to my worries without judgement, as we all know it's hard to talk about money at the best of times!. I spoke with an advisor who was really good and understanding to my worries, they passed my details on to a caseworker who went through all of my outgoings and worked out what I could afford. I felt relieved that there was help out there. They contacted all my creditors and set up payment plans with them, it took a couple of weeks for them all to reply but when it was set up I was so grateful and my worries started to ease. Even the after care service has been second to none, everytime I'm sent a letter from a creditor I just upload via the app and they take care of it for you. They reply via the app and it all works very well. If you are in debt and struggling with your finances I wouldn't hesitate to give Payplan a call. They will help you not judge you. They are very understanding and have worked wonders for me. Reviewed on: 23rd June 2023

Could finally sleep at night

5
Are always on hand to asnwer wuestions and never judgmental Reviewed on: 23rd June 2023

Angels!

5
Helped me massively sorting out my debt, always kind and understanding. Any queries answered quickly and my mind put at rest. Took away so much stress. God sends! Reviewed on: 23rd June 2023

I'm alive because of PayPlan

5
I'm suffering with mental health and I'm not great with managing my money. Payplan showed me how it is possible to pay off numerous different debts I have and with their help I don't have to worry that much about it because I always receive message to remind me to pay monthly instalment and they take care of it from there. Its easier to breathe. Thank you. Reviewed on: 23rd June 2023

Fantastic service

5
Very helpfull and understanding Reviewed on: 23rd June 2023

Helped me

5
Handled everything for me and I didn't have do do anything at all Reviewed on: 23rd June 2023

Brilliant service

5
After speaking and dealing with payplan ,I felt a very big weight being lifted of my shoulders.I spoke to a couple of advisors and everyone was on the same ball,knowing my case and helping me and making me feel better about life ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Reviewed on: 23rd June 2023

Helpful, Responsive, Friendly

5
Having to use a debt management company is daunting and stressful. I found dealing with PayPlan really helped ease all those worries. They spoke to me on WhatsApp which was really convenient! Highly recommend x Reviewed on: 23rd June 2023

The best debt management

5
I have been with payplan for many years now and they have helped me get through some dark times with my debt not knowing where to turn ! Payplan helped me to get back on track with everything, all I had to do is send everything in and they sorted everything for me! It’s the best debt management company I would recommend them to everyone! 10/10 Reviewed on: 23rd June 2023

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