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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always helpful never jugdmental

5
I've been with PayPal for a few years now and they are awesome .They are always helpful , never judge and extremely friendly Reviewed on: 22nd June 2023
Tulio Leandro's avatar
Tulio Leandro

Patient with customers

5
I have been with PayPlan for almost 2yrs now and I am always late in sending my expenditures and everyone I speak with are so kind, considerate and patient with me. Great service guys. Keep up the good work. Reviewed on: 22nd June 2023
Ade-Jez Ugowe's avatar
Ade-Jez Ugowe

Helped me so much - less stress & anxiety

5
PayPlan have helped me tremendously and still do in sorting out my debt into a more manageable payment every month. They are so understanding and compassionate and in times where I haven’t been able to make my monthly payment or needed to reduce this down, right from the height of the pandemic when I was on furlough pay which was a whole other level of stress financially, family illnesses and then to me falling pregnant and being on statutory maternity pay as a single parent. Through all of these tough times in my life I have always been able to explain my situation and PayPlan have always understood and found a way to relieve any added stress or pressure whilst trying to keep me on track with repaying my debt. They definitely deserve this award! Thankyou again. Reviewed on: 22nd June 2023
Jessica's avatar
Jessica

Good job

5
Payplan sort out my debts such a great work guys. Reviewed on: 22nd June 2023
Jeden Trzy's avatar
Jeden Trzy

Excellent Company

5
This company makes my life much easier compare before especially financially and no hidden charges. They helps me a lot in my debts problem. Also staffs are very professional, well manner and trained whose easy to talk with no hesitation to help. I am so glad that I am been referred to this company by citizen advice. I highly recommend this company 100%. Reviewed on: 21st June 2023
Maria's avatar
Maria

Very easy and helpful

5
I've been in such a panic about my finances but the assistants have been patient and helpful, I'm feeling more relaxed about it all now Reviewed on: 21st June 2023
Natalie Pattinson (NatPat)'s avatar
Natalie Pattinson (NatPat)

Great Company

5
Very Happy , I recommend , very friendly advisors and very helpful Reviewed on: 21st June 2023
Antonio Simoes's avatar
Antonio Simoes

Amazing service end really helpful to getting me debt free

5
Amazing company that has helping me get debt free thank you pay plan Reviewed on: 21st June 2023
Paul Wallis's avatar
Paul Wallis

Thankyou is not enough

5
Getting into debt is scary, terrifying and something you want to hide from. I approached other debt help advice and when I spoke to payplan I knew they would see me right. They are approachable, understanding and easy to navigate through it both via the phone, email and app. Very grateful. Reviewed on: 21st June 2023
lettieward94@icloud.com's avatar
[email protected]

Excellent service

5
Extremely helpful staff. Easy to use app. Everything done via email or the website which makes things so much easier. I would recommend to anyone Reviewed on: 21st June 2023
Claire Mcstein's avatar
Claire Mcstein

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