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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

A clear none judgmental to my debt circumstances

5
Pay plan have provided me with a clear non judgmental solution to my debt circumstances. They keep me informed as to progress , and I find the website a welcome source of information Reviewed on: 18th May 2024

Quick and easy setup process

5
I feel confident that Payplan has helped me to feel more at ease when it comes to my debts . The setup process was very quick and easy and i feel so much more less anxious now there’s a plan in place. Reviewed on: 18th May 2024

Very good service, good communication all round.

5
Very good service, good communication all round. Helped with controlling my debt and helping my mental health. Reviewed on: 18th May 2024

Great service and understanding

5
Great service and understanding of my situation. Everyone I've spoken to has been very helpful. Reviewed on: 18th May 2024

Staffs are very approachable and accommodating.

5
Staffs are very approachable and accommodating. They assured me of my financial freedom. And I felt so good. Excellent service.. And I definitely would recommend them ro others. Reviewed on: 18th May 2024

So easy, wish I'd contacted them years ago

5
Started about a year ago and haven't looked back. My life is my own again. Great staff and so patient. I wish I'd contacted Payplan years ago. Reviewed on: 18th May 2024

Help in my time of need

4
I was reassured and made to feel supported in my time of desperation. I was embarrassed to ask for help but made to feel comfortable and not to feel ashamed. I had someone to talk me through each step and ease my stress. I should have asked for help sooner. Reviewed on: 18th May 2024

Helpful and efficient

5
They were helpful in getting in touch and managing my creditors and arranging suitable payment arrangements with all of them Reviewed on: 18th May 2024

Very flexible and understanding.

4
Very flexible and understanding. I feel staff are attentive and able to assist with many matters Reviewed on: 18th May 2024

Great experience.

5
Great experience, excellent service, outstanding people, who know their job. Reviewed on: 18th May 2024