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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Non- judgemental , effective support - A clear path ahead.

5
Given the financial mess I found myself in after being made redundant I couldn't see a way out of absurd fees and interest charges and debt. I found Payplan to be able to see my situation without judgement and act on my behalf to find a realistic way forward . A life- saver. For real . I am grateful and would recommend . Reviewed on: 19th June 2023
Max Early's avatar
Max Early

Easy to understand

4
Ideal for an 80+ non-computer person like me Reviewed on: 19th June 2023
Jebnifer Hesketh-Jones's avatar
Jebnifer Hesketh-Jones

Life savers

5
Over the course of a few months, I experienced a decline in my mental health, which made it increasingly difficult for me to manage my bills. It was a challenging time, as I had to try different medications and was unable to work. However, I made one of the most helpful phone calls that year when I reached out to PayPlan. They provided me with a solution that allowed me the time I needed to focus on my recovery and get back on track financially. I am truly grateful for their assistance, and I highly recommend their services to anyone facing similar challenges. Reviewed on: 19th June 2023
Mat Birchall's avatar
Mat Birchall

excellent service

5
very helpful and guided through out application Reviewed on: 19th June 2023
Abid Hussain's avatar
Abid Hussain

End to End Support

5
I was in a dark place, but through Payplan and their considered counselling the weight of financial burden gradually lifted and made room for a renewed sense of freedom and happiness. My stress diminished, and a newfound optimism took hold. I’m profoundly grateful to Payplan as due to their guidance and support a difficult chapter in my life has been overcome. Reviewed on: 19th June 2023
Tech's avatar
Tech

Lifesaver

5
Helped at a crucial point with our finances. Effective and easy at a very sensitive time. Reviewed on: 19th June 2023
GKP's avatar
GKP

Helpful and empathetic

5
I have been assisted with respect and staff showed empathy from day 1. They have the appropriate tone of voice and genuinely support their client with care. Reviewed on: 19th June 2023
Maria Molina's avatar
Maria Molina

A breath of fresh air

5
Payplan has allowed me to live again and enjoy my life and time with my family without the burden of anxiety Reviewed on: 19th June 2023
Chris Farlow's avatar
Chris Farlow

Excellent customer service

5
Always willing to answer any questions or queries you may have and always looking to solve any problems, always accessible and non judgemental, excellent customer service Reviewed on: 19th June 2023
Stacey Leyland's avatar
Stacey Leyland

Weight off my mind and shoulders

5
My whole experience from phoning payplan was truly a weight off my shoulders and mind. They fully understood my financial situation and offered the best options. Truly the best call I've ever made payplan are an amazing service. Reviewed on: 19th June 2023
Frank's avatar
Frank

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