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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Brilliant service

5
Payplan are a brillliant company who have managed to get me into a decent path to become debt free. They communicate very well and have managed to get me on 0 interest rates with all my debts and the payment plan is very manageable. Thanks very much Payplan. Reviewed on: 19th June 2023

Life Saving

5
Fantastic personal, non judgement, pleasant, polite, patient and professional. Reviewed on: 19th June 2023

Very good

5
Overall good experience and very helpful staff would recommend to everyone Reviewed on: 19th June 2023

Complimenting PayPlan

5
PayPlan is the best Debt solution company, very understanding and non judgemental. They have next to nothing customer service. They look after their customers with compassion and respect. I will recommend them in a flash. Reviewed on: 19th June 2023

Showing my gratitude for a wonderful and amazing service

5
Such a prompt and quick service, with a maximum of understanding and easy conversation for people like me who we’re struggling with anxiety, a single parent like me who found friends in the most difficult moments of my life. I am grateful to be appreciated and understood by an amazing team. Reviewed on: 19th June 2023

Great Organisation

5
The do listen to you and want the best for you. Reviewed on: 19th June 2023

The very best there is no other than Payplan

5
I have nothing but amazing customer service from Payplan. No one could match their excellent Service. Although feeling very embarrassed about getting into debt their view is: Reassurance and extremely important that one is seeking their help to do something about clearing the debts. Payplan give you your confidence back and makes one’s life feel better without all the debt hanging over their head. They are definitely without a doubt amazing keeping you updated and concentrating particularly on how much you have paid off instead of drumming into how much you owe to your creditors. They are on the top of my list infact the only ones that I would recommend to everyone. It’s incredible how they make you feel once you have had your first interview. May they continue doing such a wonderful and the best work. They make such a huge difference. I wish them luck they deserve this award so very much. Reviewed on: 19th June 2023

Financial freedom

5
I have tried one other company and they were charging me every month a set fee to help. Payplan don't charge and help to reduce my payments and sorted out everything for me. Reviewed on: 19th June 2023

Fab service! Easy to use

5
Fab service, easy and accessible to us Reviewed on: 19th June 2023

Best help ever!

5
I was struggling massively several years ago and didn't know where to turn. I researched and found PayPlan who made me feel at ease almost immediately. Nothing was too much trouble, they did everything for me and I could start to live a normal life again. I can't recommend them enough, I don't know where I would be if it hadn't been for their help and support. Reviewed on: 19th June 2023

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