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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A sigh of relief

5
I am so pleased I found these guys! I couldn’t see light at the end of the tunnel but they have helped me along the way and I feel so much in control of my finances with their support. Thank you Payplan Reviewed on: 16th June 2023

Decent people

5
They have been understanding and empatic all the way through my year. I have felt supported and questions answered. I have been treated like a person, and successfully managed to pay all payments for 1 year. This is due to a affordable payment and realistic budget. I feel like I have someone on my side to get debt free Reviewed on: 16th June 2023

Excellent service and help

5
We moved from a payed plan with a different company to a free plan with PayPlan and it was so much easier to get set up and everything transferred over they delt with everything and made the whole experience so easy. I would have never guessed that the free service provided by Payplan would have been beyond that of the company we were paying to provide the service. Reviewed on: 16th June 2023

Brilliant service

5
Quick efficient service from payplan. Do what they say there gonna do... Reviewed on: 16th June 2023

Fast efficient and friendly service

5
Payplan saved my life when I'm struggled to pay my Bill and debt I could take my life away because of my financial situation. If I have to tell you the truth I can't even afford to buy bread and milk to survive .I don't want to think about distressed I go through again .Massive thank you to payplan gives me the best hope relief from my worrying struggle. I recommended payplan to everyone who is my situation. Payplan is the bast and all the stuff is very helpful friendly & supportive online chat. thank you to give me my life back in the truck. Reviewed on: 16th June 2023

A weight of my mind.

5
PayPal have literally saved my life. After the breakup of my marriage and family, I also loss my Father. My mood was low and the stress of my debt was becoming unbearable. PayPal wa recommended by one of my creditors. On the first phonecall I was so relieved and so reassured that there was light at the end of the tunnel. A huge weight was lifted and I could now sleep at night. The advisors are just lovely and not judgemental. You are assigned a case worker who is always on hand to give advise. I know I have a way to go in paying my debt but the support is fantastic and I am not alone. Reviewed on: 16th June 2023

Excellent Service

5
Excellent service, very good communication and easy to use App. I changed to PayPlan after using another provider that was charging for their service, a service that was lacking compared to PayPlan. Reviewed on: 16th June 2023

Help from PayPlan

5
My adviser at PayPlan has been fantastic. I had got into a real mess financially, with no chance of repaying my debts. There was no waiting period, which I expected, the set up of my DMP, with creditors acceptance of repayment offers, took a matter of a few weeks. PayPlan are extremely helpful and there is no judgement. I definitely recommend them to anyone with money problems. Reviewed on: 16th June 2023

Life changer!

5
Payplan has put the control back into my own hands. With Payplan’s management in place, the end of the tunnel can now be seen. My debts are now able to be dealt with and can look forward to being debt free. Reviewed on: 16th June 2023

Caring Professionals

5
An organisation which is understanding non-judgemental and with knowledge and established procedures in place. Highly recommended. Reviewed on: 16th June 2023

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