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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Awsome

5
They are very good and advising you and help you step by step tell you what you need todo and how you go a out it absolutely awesome Reviewed on: 16th June 2023

Getting control of my life back.

5
When I first contacted Payplan, I was very depressed and worried about my finances and what to do next, I spoke yo an advisor and we talked about what options were available to me. I chose a dmp (Debt Management Plan) and then we came up with a monthly budget for me, and I pay them a set amount each month which they then take to my debtors, aside from keeping them updated on changes from my debtors and and circumstances, they take control of the rest and it has taken soo much stress off of my shoulders. Reviewed on: 16th June 2023

Very thankful

5
Payplan have been very very helpful and understanding. Made my ife so much easier and happier with a massive weight lifted a lot lighter. Thank you Reviewed on: 16th June 2023

Rescued me from my pit of despair.

5
It's been a tough few years for a lot of people around the world recently. I was doing fine with all my credit payments and tax bills until covid changed my career forever. I was a self employed delivery driver earning really good money until covid hit the UK. Our local depot quickly become over run with the ammount of parcels coming in due to shops being closed and national lockdowns, and everyone ordering their goods online. The downside to this was that our local depot was to small to operate with that ammount of incoming goods, so they moved our depot to a larger unit 40 miles away from where I lived. After a month of traveling the extra 40 miles to work every day I started to lose a lot of my wages to fuel costs and decided I couldn't make it financially viable anymore, so I gave up the job and took a lower paid job closer to home. That's when I started to struggle and the bills and payments started to spiral out of control. I felt under huge amounts of pressure to keep up with the payments and become depressed and saw no way out of the downward spiral. Luckily I found this payment plan, and my mind was quickly put at ease, as the team worked out my budgets and arranged a single monthly payment to consolidate all my debt into one. A massive weight has been taken off my shoulders and I feel like my life is back on track now. I'm making payments and paying of the debt with a single stress free payment every month, knowing that the team at payplan are distributing that money to all my creditors on my behalf. The team couldn't be more helpful if they tried and I highly recommend them to anyone who is struggling with debts. The app is also amazing as I can go on there and see what payments are being made to my creditors and how much I've paid off so far. It feels so good to be back on track, and for that I am forever grateful to the team at payplan. Reviewed on: 16th June 2023

So helpful

5
The people at payplan were so helpful, they were able to help me consolidate my dets, into a manageable monthly payment. Reviewed on: 16th June 2023

Amazing

5
Great advisors who helped me picked the best solution for my situation. I was very worried getting in touch at first due to the stigma surrounding debt and felt embarrassed but nobody was judgemental and have gave me breathing space in my life and taken a who lot of stress from my shoulders Reviewed on: 16th June 2023

Helpful.

5
Very helpful listen to your problems and try to help. Reviewed on: 16th June 2023

Always Responsive

5
Been with Payplan for almost a decade they have helped to reduce my debts in a manageable fashion reducing my creditors from 12 to 3. They are always responsive and friendly when I have an issue or concern that needs addressing. First class service would thoroughly reccomend Reviewed on: 16th June 2023

Debt management

5
From the off ,they have been so helpfull .very efficient ,explaining everything that they will do ,to help ,in a way you feel confident with them .I would definitely recommend this company .they have helped me tremendously .I can't thank them enough Reviewed on: 16th June 2023

Peace of mind.

5
We were in financial difficulties and under extreme stress as to how to deal with our situation. We contacted Payplan and within a very short time they had talked us through our options and offered to help us to make the arrangements to help us out of trouble. They were extremley friendly and proffesional in all aspects of our plan set up. They made all the contacts with debters on our behalf and made it so easy for us to follow. They are always eager to help if we have any queries and make us feel welcome at every stage. The overall outcome us that we have a plan in place to repay the debts which enables us to get on with our everyday lives in the knowledge that we can cope financially, which in turn has released the stress we had about our future. They are truly a Godsend. Reviewed on: 16th June 2023

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