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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great and easy to use

5
PayPlan were supportive and non judgemental made me feel comfortable to ask for debt support. Once the plan was set up they were easy to contact and arranged the rest for me. Such an easy process and I wish I had done it sooner!! Reviewed on: 16th June 2023

Got there in the end!

3
The beginning was a little bit chaos! Had multiple calls to go over my options again as I was misadvised twice. However we got there in the end and I am very thankful that they are on the ball, and very informative. Reviewed on: 16th June 2023

Outstanding support

5
I would like to say thank you for all your support since start my dmp! As a single mum, this has been a huge relief knowing I can balance my money, living and trying to get debt free! The people at Payplan have always been so helpful and understanding when I contact them and everything was so easy to set up. Would highly recommend this service to anyone Reviewed on: 16th June 2023

Fantastic support and friendly

5
Reaching out to Payplan is no easy thing to do. However, every single person I dealt with was so friendly, helpful and knowledgeable. I have recommended them to a number of friends. Reviewed on: 16th June 2023

Help when it's needed

5
First class service considerate and helpful at all times wold recommend to anyone. Reviewed on: 16th June 2023

Life savers

5
If it hadn’t been for PayPlan I don’t know what I would have done. They have looked after me for a long time after I experienced serious financial issues. They don’t judge you or look down on you but help you to get on your feet again. The staff are polite, friendly, helpful and professional. Brilliant service and people Reviewed on: 16th June 2023

Professional, caring and non judgemental

5
For a number of years PayPlan have assisted me through a very difficult series of financial problems. There assistance was professional, caring and non judgemental. Reviewed on: 16th June 2023

Immediate relief

5
When PayPal offered to help me manage my debt my constant anxiety was eased. I felt that my problems were reduced and in reliable expert hands. I will be forever grateful for their help, advice and support. Reviewed on: 16th June 2023

Very helpful gave us hope

5
They helped us when everything seamed impossible and we now see the light at the end of a very long tunnel ✨️ Reviewed on: 16th June 2023

Helpful, fantastic service!

5
Such helpful, friendly and efficient service and left me feeling in control of my debts. Reviewed on: 16th June 2023

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