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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Brilliant service

5
At a time when I was highly stressed, I was dealt with quickly and professionally with clear details given throughout. Thank you PayPlan Reviewed on: 16th June 2023

Life saving

5
Very greatful for the team at Pay plan, they help me to take control of my finances and we’re non judgmental. They continue to support you all they way through the application process which is made nice and simple. Reviewed on: 16th June 2023

So friendly, so understanding.

5
The most friendly staff you could ever wish to speak to. Such fantastic help, support and advice. Thank you. You’ve saved my life. Reviewed on: 16th June 2023

First class 5*

5
PayPlan have been nothing short of exceptional when it comes to their customer service. They helped me and my family take control of our debts when our finances became out of control in a very testing financial climate. Thank you to everyone who we’ve had the pleasure of dealing with Reviewed on: 16th June 2023

Really Helped Us During a Difficult Time

5
PayPlan made everything easy from day one. They clearly outlined our options and took the time to listen to us, which is something that sets them apart from other financial support providers. We are almost a year into our plan and they have taken a lot of stress out of our finacial situation. Reviewed on: 16th June 2023

Exceptional

5
Payplan have been superb, they were helpful, supportive and informative, gave me lots of advice and explained everything in great detail. Will recommend to anyone who needs advice or struggling, have taken a load of my shoulders with a manageable plan Thank you Payplan Reviewed on: 16th June 2023

A. Relief

5
After finding myself at rock bottom financially and feeling I had no way out I called PayPlan, after a few minutes on the phone I felt better. I’m only a few months into my payment plan but feel so much better. Such an easy process too and the App allows you to check your progress and report any changes etc with ease. Reviewed on: 16th June 2023

Giving hope

5
Really didn’t know where to turn or how to get out of debt. Nobody could help and it was utterly soul destroying paying monthly interest on credit cards. PayPlan have taken everything over and dealt with the situation with sensitivity and understanding. I didn’t know there was this option. Now I can trust the management of this to payplan with total trust Reviewed on: 16th June 2023

Extremely helpful

5
Payplan has always been really helpful to me and dealing with mine and my husband's debts. They are understanding and none judgemental. I've found them easy to deal with since the start Reviewed on: 16th June 2023

A**********

5
Couldn’t have helped me out any more than they did. Great service every time I have to call them. Reviewed on: 16th June 2023

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