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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Debt Management Plan and customer service

5
Excellent customer service on phone no hesitations correct information and quick and responsive either by phone or messages. Reviewed on: 16th June 2023
Bernadette Golding's avatar
Bernadette Golding

Great service

5
This company has done a great job getting me out of debt Reviewed on: 16th June 2023
Brandon Rubery's avatar
Brandon Rubery

treated with respect by PayPlan

5
being in debt is a big worry however being treated with respect and understanding by PayPlan is of some comfort. Reviewed on: 16th June 2023
Russell Jones's avatar
Russell Jones

Transformed our situation

5
PayPlan have been fantastic for us. We’re now on the path to a debt free and prosperous future from a situation in which I’d lost control. The team are compassionate, constructive and hugely effective. I strongly recommend. Reviewed on: 16th June 2023
David Fletcher's avatar
David Fletcher

Caring organisation

5
Apart from the technically sound advice and thorough assessment of options, the stand out feature of my dealings with PayPlan is the care shown by everyone with whom I have had dealings. Nothing is rushed, no judgments are made, no tempers lost, no frustration shown; just a display of empathy and sympathy - and technical competence. Reviewed on: 15th June 2023
Jas's avatar
Jas

Might be recommended

3
Good but no protection on mortgage Reviewed on: 15th June 2023
Raymond Valerio's avatar
Raymond Valerio

Brilliant service

5
I had gotten !myself in to a lot of money trouble due to covid, payplan have really helped me with sorting affordable monthly repayments. Couldn't be more grateful to a company. I now longer stress about the next bill that comes through the door. Reviewed on: 15th June 2023
Jade's avatar
Jade

Helped me regain control

4
PayPlan got me out of a real jam and has helped me regain financial stability. Before my DMP, I was quite literally, on the edge. PayPlan lured me back in, and helped me feel independent and in control again. Reviewed on: 15th June 2023
Charlie Heffernan's avatar
Charlie Heffernan

Really helpful & friendly

5
Every single person that I speak to at PayPlan is really helpful, friendly and supportive. They let you know your options and talk you through them in an easy to understand manner. Their notes they keep about you are thorough as I’ve never had to repeat about my circumstances, they already know. Reviewed on: 15th June 2023
Sam B's avatar
Sam B

Very helpful and they have put me on the right track

5
Very caring and helpful people who can help people to keep on right track and what you can afford to not put you in more money problem with money. Reviewed on: 15th June 2023
john rowles's avatar
john rowles

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