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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Payplan saved me!

5
It all sounds very dramatic but it’s so true. Payplan have saved me, I can now afford to pay my debts off in one monthly payment of just over £100. Debts have been consolidated, interests frozen and nasty letters/demands for payment stopped. I was feeling very depressed, isolated and vulnerable trying to manage all of my debts and it was becoming unbearable. I called payplan not knowing what to expect and they instantly put me at ease and helped me get a plan in place. Everything runs smoothly with them, you can handle everything with an easy to use app or give them a call, email any day to chat and they will advise on what steps to take. I’ve had the odd scary letter arrive, they have always reassured me and handled the situation. Payments are now manageable, my debts are coming down and my credit score is slowly improving again. They changed my life and I am very grateful. Reviewed on: 15th June 2023

Best decision I had made

5
Payplan really helped me and my family out when we needed it the most they help with all paperwork I wish I found them sooner and any family or friends who have trouble with debt I tell him to get in contact with them Reviewed on: 15th June 2023

Great help

5
Payplan will have helped me pay off all my existing debt and it only took a few years. B they helped me set up affordable payments and dealt with my creditors which took a massive elweight off my shoulders. Would recommend. Reviewed on: 15th June 2023

Helpful, a listening ear

5
From day one they listened and didn’t judge, so helpful with amazing advice and always at the end of the phone to help with and answer questions. They have really helped to change my life. Thank you Reviewed on: 15th June 2023

excellent

5
Very understanding, considerate, helpful and explains things so easily. Recently had a loss of a family member and they helped me Reviewed on: 15th June 2023

Excellent Service

5
It is daunting going into a debt management plan. PayPlan are calm, reassuring and knowledgeable. They help make the process as pleasant as it can be. I am not pleased to be in a debt management plan. I am pleased I chose PayPlan to guide and support me through it. Reviewed on: 15th June 2023

Understanding

5
PayPal have been very helpful, understanding, and non judgemental of my financial situation since I first approached them over two years ago. They have been very helpful and consistent in their advice and guidance Reviewed on: 15th June 2023

Life saver!

5
Payplan are fantastic. I was almost conned into paying for support as I was so desperate. Then I found Payplan and thanks to them I am nearly debt free and my credit score is growing. I was so scared to tackle my finances but was so happy I took the plunge. The app is fantastic and the fact you can message online helps me so much! Reviewed on: 15th June 2023

A great help

5
Friendly team who put my mind at rest with no judgement of my problems with debt. Questions raised byMessages in the app and emails are answered quickly. Would recommend to everyone. Reviewed on: 15th June 2023

Does what it says in the name!

3
I have been on a payment plan with them for around 2 years, I have been lucky enough to be able to keep up with payments but at one point I was worried about me missing a payment and they were more than understanding and worked with me on a resolution. Reviewed on: 15th June 2023

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