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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Stress free service

5
I have had 3 years stress free since asking for help with my financial situation after ill health stop me working. I would highly recommend payplan Reviewed on: 15th June 2023

Fantastic

5
PayPlan have helped me no end in taking my first steps to becoming debt free. Nothing is a problem and there’s always someone to talk to just a phone call away. Reviewed on: 15th June 2023

Debt

5
I've been so stressed with debts until I contacted payplan and start a DMP. It's so helpful. Thank you Reviewed on: 15th June 2023

Excellent help

5
Great help when i needed it most Reviewed on: 15th June 2023

Helpful and proactive

5
I was hugely embarassed to be in the position i was but payplan reassured me abd set about a detailed afgordable budget. From there they contacted all creditors and deal with any issues. They contact me with reviews when required and have planned in a meeting with a mortgage advisor to assist with my mortgage rate coming to an end. Theyve made a horrible situation more manageable and calm. Reviewed on: 15th June 2023

Amazing Support

5
I was struggling with debt once covid hit, i lost my job due to the company shutting down due to covid and i could no longer afford to pay for my car finance, my credit card or to pay my loan off as I had to claim universal credit as it was hard to find a job during lockdown. Payplan really helped me with a debt management plan which is reviewed every 12 months to increase or decrease my payments depending on my situation. It gave me a lot of relief of stress which I was going through and I already suffer with depression and anxiety so they made the process a lot easier. Reviewed on: 15th June 2023

very helpful and friendly service

5
when i had no where to go for help, payplan was there for me all the way, got me stress free again. got my life back again. really excellent service. really helpful Reviewed on: 15th June 2023

A stress solver

5
Very helpful, solved my financial stresses. A very straightforward service. Reviewed on: 15th June 2023

Such a relief!

5
PayPlan made everything so easy for me to get myself back on track. The support is simple and non judgemental which is amazing. I would recommend them to anyone needing help. Reviewed on: 15th June 2023

Prompt courteous customer service

5
I voluntarily arranged a Payplan debt management plan. The staff are most courteous, non judgemental and on occasions when I have made contact with a query they have been prompt to reply with courtesy and satisfactory solutions for me! Reviewed on: 15th June 2023

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