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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Stress Busting Relief!

5
Having made contact a few years ago seeking debt advice we have felt the burden of financial situation lifted. One call and they arrange everything for us. They did not make our debt disappear but helped us manage it relieving us of the stress and mental strain. Throughout the time since they have offered personal help with annual reviews and have always responded to questions and requests promptly. I cannot fault them one bit! Reviewed on: 14th June 2023
Colin Morris's avatar
Colin Morris

Amazing

5
Thus company would highly recommend . They got me out from a dark place and placed an affordable repayment plan for me to manage. They very approachable great communication Reviewed on: 14th June 2023
Anne Bulmer's avatar
Anne Bulmer

Life saving

5
The term 'life saving' often has a watered-down meaning and somewhat frivolous use these days but payplan has genuinely been life saving and then life affirming. My thanks and continued gratitude. Mr J. Reviewed on: 14th June 2023
Mr J's avatar
Mr J

Fantastic service

5
I have been with my current plan for the past 2 years and they have been great. Helpful with anything I need and always on the end of the phone with support Reviewed on: 14th June 2023
Matthew Parkington's avatar
Matthew Parkington

Couldn't have coped without PayPlan

5
Following a huge hike in credit card interest rates 5 years ago I found myself in a position financially where I just didn't know which way to turn to solve it. I had really only considered bankruptcy as a solution but after researching the Internet realised there were other options. I contacted PayPlan because they were mentioned often, and their site was easy to understand and move around. They took the burden and worry out of my hands by coming to a very reasonable payment scheme based on my earnings, and negotiating with my creditors. I was working at 2 jobs, 1 full time 1 part-time, and was on track to pay off all my debts within 5 or 6 years. However, unfortunately I had to retire from working both jobs due to a sudden, very serious health/mobility issue. This worried me, because I knew I would have a very limited income and would not be able to maintain my planned debt clearance. PayPlan reassessed my payments based on my very much reduced income, and again dealt with the creditors. I simply have to ensure I pay the monthly payments as agreed, update my budget annually, and I am completely free of worrying about debts. All the PayPlan advisors i interacted with were, without exception, most helpful, understanding and non-judgemental. They made a situation that initially I was ashamed about, seem quite a normal everyday, matter of fact occurrence, and I am deeply grateful for all their help. Best regards, Jenny Netherway Reviewed on: 14th June 2023
Jennifer Netherway's avatar
Jennifer Netherway

Life savers!

5
Following the death of my beloved wife of over 40 years, I somewhat lost the plot financially and spent very rashly. I mistakenly thought that spending would help mitigate the loss and somehow comfort me. It didn't. I was forced to either seek a solution acceptable to me and my creditors, or go into insolvency. I chose to ask PayPlan, and throughout they have been not only very understanding but extremely helpful. My indebtedness is reducing exactly in line with what they predicted, and I have never been asked to pay more that I can really afford. Highly recommended. Reviewed on: 14th June 2023
Les Powell's avatar
Les Powell

Fantastic company

5
Always on hand to help answer any questions can’t fault them at all highly recommend Reviewed on: 14th June 2023
rebeccacorns@hotmail.com's avatar
[email protected]

Easy and straight forward

5
When I encountered difficulties, PayPlan offered non-judgemental advice that allowed me to quickly get back on top of things. They've helped me stay on top of matters and have been quick to respond when my circumstances have changed. Reviewed on: 14th June 2023
Lc's avatar
Lc

Life changing

5
Pay Plan has listened to my concerns, maintained my dignity and confidentiality, and has always been there when I have questions. Reviewed on: 14th June 2023
Marcus Pugh's avatar
Marcus Pugh

They gave me my life back

5
Friendly, sympathetic staff who listen without judging. Easy tools to help you repay what you can afford in a confidential and private way. Keep you informed throughout with regular reviews and reports annually. thy literally gave me my life back. No more sleepless nights and worrying letters, emails and phone calls. Just a more positive and worry free future. Reviewed on: 14th June 2023
Anne Williams's avatar
Anne Williams

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