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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

I can sleep again

5
The PayPlan advisors are attentive, responsive and very thorough, even considering my residency situation and personal circumstances. I receive regular updates and reviews and I don't have to worry about creditor calls. Having the app also made things even better. Reviewed on: 14th June 2023

Professional - Knowledgeable - Helpful

5
About 3 years ago, wewere in a lot of trouble financially and couldn't find a way out or see the light at the end of the tunnel, it just seemed like we were getting further and further in debt, until I spoke to Payplan. They were very helpful and explained all the options available to us and the pro's & con's of each one and allowed us to choose what option was best. They have never seemed judgemental, always happy to help & advise. They keep in constant contact and its handy having the online access so you can see how your debts are reducing and easy additional payment option. We feel Payplan not only helped us save our home, but have taken the pressure off, as they communicate with your creditors on your behalf, with regular updates. I would highly recommend Payplan to anyone who finds themselves in financial difficulties.... Reviewed on: 14th June 2023

Brilliant company

5
Been using them for a few years never had a problem, always very friendly and ready to help whenever I need advice Reviewed on: 14th June 2023

Excellent, reassuring, solution focussed

5
From start to finish a first class service that helped me turn things around to being debt freee! Life changing. Thank you Reviewed on: 14th June 2023

Great services

5
I've been with PayPlan for several years now and cannot fault them at all. Super easy to use the service and things are done so quickly. They make it so stress free. Highly recommend! Reviewed on: 14th June 2023

Very helpful staff

5
I had good experience with PayPlan. Helpful staff . Reviewed on: 14th June 2023

The best way for me to be debt free!!!

5
I was getting nowhere!! I was paying the minimum requirement from my credit cards, only to use them up to the limit again to pay someone else. One quick phone call and another callback within the hour…. I was on track to becoming debt free with one manageable payment to be divided between all of my creditors. I still have 4 year’s remaining, but I have not owed so less of an amount in years!!! Thank you PayPlan!!! Reviewed on: 14th June 2023

Sympathetic and professional support

5
I found myself needing to turn to PayPlan after my debts became unmanageable and, right from the start, the team has been incredibly supportive and, crucially, totally non-judgemental. It's an enormous relief to have the burden of engaging with creditors removed as this was an intense source of anxiety. One comment would be that there should be greater flexibility in the budget plan that requires completion - some outgoings don't fit neatly into the categories that they have - but also they should be more realistic when it comes to how much one is allowed to spend on things like housekeeping and gifts. Cost of living has pushed prices sky high and this doesn't really seem to have been taken into account. Other than that, fantastic service and wonderful people. Reviewed on: 14th June 2023

Very Helpful

5
They have been a life changer while being helpful and friendly. Reviewed on: 14th June 2023

Outstanding customer service, every single time!

5
These guys really know their stuff, they’re knowledgeable, friendly & supportive and will do whatever they can to help you. There’s no judgement and they all really want to help!. Would definitely recommend PayPlan for anyone that needs a helping hand getting their finances back on track. Reviewed on: 14th June 2023

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