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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

'We can do this'!

5
Turned despair into 'We can do this'! And now I sleep at night! Reviewed on: 17th May 2024

Easy communication and no issues.

5
Easy communication and no issues. Dealt with all my problems and helped me to relieve my stress about financial issues I was facing. The only thing I would like would be a better app experience to be able to manage it better. Reviewed on: 17th May 2024

Took the financial stress away.

5
I have had need of payplan's services twice in my life, first for an IVA after a very messy relationship ended. I was young but my financial situation was giving me stress related heart palpitations, I thought I was about to have a heart attack, but it was all stress. After sorting through everything and going through payplan it all went away, they took the stress out of my life and allowed me to get back on my feet. The second a DMP less stressful but has helped me.get past financial stresses caused by covid. They look after you, answer questions simply and quickly and I've always felt I can rely on them. Reviewed on: 17th May 2024

Excellent

5
Extremely helpful and none judgemental. Provided relief during a stressful time Reviewed on: 17th May 2024

It's swift and easy to communicate with understandin...

5
It's swift and easy to communicate with understanding ones personal circumstances. Reviewed on: 17th May 2024

I cannot put into words how much PayPlan has helped...

5
I cannot put into words how much PayPlan has helped me , without their professional team I don’t know how I would’ve managed with all the calls and letters that I used to receive , the stress it caused for me and my family . Truly dedicated team Reviewed on: 17th May 2024

Great customer service.

5
Great customer service. Very understanding and always seem to find a solution. Great company. Would 100% recommend! Reviewed on: 17th May 2024

Help me out so much.

5
Help me out so much. I was struggling financially and it helped my mental health just having a plan in place Reviewed on: 17th May 2024

Peace of Mind with Payplan

5
Payplan have helped me with my debts and give me peace of mind Reviewed on: 17th May 2024

Makes things simple and straightforward

4
On the whole payplan are easy to deal with and make the whole process very simple and striagthtforward Reviewed on: 17th May 2024