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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Peace at last

5
When I started with pay plan, with their support , I felt I was in better control , Reviewed on: 11th August 2022

Peace of Mind

5
Having found myself on the sharp edge of not being able to pay off my debts, due to ill health. My life had imploded. Payplan came to my aid & took all the stress & trepidation away from me by contacting my debtors on my behalf & in doing so took all the angst & fear away from my situation I had found myself in. In short without their helping me I dread to think about how my mental health/health would have deteriorated. They’ve been a Godsend. Reviewed on: 11th August 2022

Excellent Customer Service

5
I have received great comfort and customer service from PayPlan and they have been very helpful in solving for my needs. Reviewed on: 11th August 2022

Huge support through difficult times. Easy to use website with everything you need information wide. Feels like a friend you can rely on.

5
Always someone at the end of the phone or email. Advice is always good. Reviewed on: 11th August 2022

Very helpful.

5
Explained everything clearly put my mind at rest when I was very upset and worried always at the end of a phone so thanku so so much. Reviewed on: 11th August 2022

Amazing

5
Helped me every second of the way. My depression went away when these delt with the creditors Reviewed on: 11th August 2022

Excellent

5
Excellent service helpful friendly helped me get my finances back on track. Reviewed on: 11th August 2022

Wouldn't be so bad if when I pY money to them they actually send it on straight away to companies instead I keep getting letters say payment not received so where does my money actually go ????

2
Getting worse as time goes by to be honest Reviewed on: 11th August 2022

True Comments

5
Excellant customer service as they understand your situation and quickly respond when contacted regarding any issues you may have with your debt plan Reviewed on: 11th August 2022

Excellent staff and customer service!

5
Knowledgeable and sympathetic staff, with a great attitude - outstanding customer service in all areas. Reviewed on: 11th August 2022

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