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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Did not suffer and yet had my debts repaid

5
I was in debts and devastated. I was a busy single mum of 3, full-time student-nurse and on receiving of income support. Typical, as thousands of people who did not learn properly how to borrow and spend. There was no way I could repay my debts in full and in time, that made me suffer mentally and affected my entire life. Once on a Google search I mistyped Paypal and Goole offered me PayPlan instead, it cought my eye and I began to explore.. That was solution to my worries. I contacted PayPlan and they immediatelly responded and gave me the options on repayments. I did not need to do much. Just decide how much it is suitable for repay and the date. Rest of them PayPlan officer made herself. Every year I was contacted by PayPlan and asked for affordability and ability in my finances. I always had food on my table and paid my bills, and yet, still paid a few pounds towards my debts. I have a new job, brand new life and my debts are fully paid in a months. It took me 5 years,I am very thankful to everyone working for PayPlan. Reviewed on: 5th August 2022
Victoria Porter's avatar
Victoria Porter

Kind, considerate, understanding and caring people

5
Payplan literally did change my life and their quote 'Live again' says it all for me. I don't know where I would be now without their wonderful help. It was so important to have a personalised advisor that knew my story. They were extremely easy to contact and get immediate help. I really am so grateful for everything!! Thank you from the bottom of my heart :0) Reviewed on: 4th August 2022
Heather's avatar
Heather

Friendly, empathetic and helpful.

4
We have always found the staff at PayPlan easy to deal with. They are understanding and helpful in all their dealings with us. Reviewed on: 4th August 2022
DavidM's avatar
DavidM

Very helpful

5
Very understanding and knowledgeable and helped to put my mind at ease during a very difficult time. Reviewed on: 4th August 2022
Willie Docherty's avatar
Willie Docherty

Very efficient service

5
They do the work by negotiating with my creditors for a fair deal debt repayment plan, while I sit back with rest of mind…… Reviewed on: 3rd August 2022
Sarah-Louise Ezeh's avatar
Sarah-Louise Ezeh

Friendly and helpful.

3
I think payplan is a really good and very helpful. I would let my friend's know. Reviewed on: 3rd August 2022
Alfred Cumberbatch's avatar
Alfred Cumberbatch

Very pleased

5
I have always been satisfied with the service provided. The staff have always been reassuring and willing to listen and help. The advice has always been knowledgable and given with confidence which has helped me feel more comfortable. Thank you. Reviewed on: 3rd August 2022
Julie Ainscough's avatar
Julie Ainscough

What a Fantastic Company

5
This company has been terrific in helping me sort out my debts and give me peace of mind. I fully recommend them, the people are really understanding and very helpful. Reviewed on: 3rd August 2022
Dawn's avatar
Dawn

Excellent

5
Have taken a massive weight of are Shoulders and helped us live again Reviewed on: 2nd August 2022
stewart-hunt@hotmail.com's avatar
[email protected]

A very big help

5
Covid got me so far behind on bills and they help me see the light again very big help and support Reviewed on: 2nd August 2022
andy hammond's avatar
andy hammond

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