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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Just fantastic

5
Any worries are soon removed by such an amazing organisation. Would recommend 100% Thanks to you all Reviewed on: 25th July 2022

Peace of mind

4
Having someone provide a coordinated strategy with numerous creditors provided a relief that I was just not able to achieve by myself, and improved my mental health significantly, allowing me to concentrate on stabilising other aspects of my life Reviewed on: 25th July 2022

Excellent Customer Service

5
Always helpful and understanding of your situation Reviewed on: 25th July 2022

VERY SUPPORTIVE

5
HAVE TAKEN PRESURE OFF WHILE PAY BACK DEBTS VERY HELPFULL - VERY GOOD COMPANY Reviewed on: 25th July 2022

Fantastic support 24h!!

5
PayPlan has been amazing supporting me through these 5 years tough time. Friendly and understanding staff. Reviewed on: 25th July 2022

Saved from bankruptcy.

5
I could not have carried on any sort of existence without the help I was given. Reviewed on: 25th July 2022

Amazing staff

5
Amazing if it wasn’t for the staff I would still be struggling they go out of their way to ensure the best possible outcome to afford your debt Reviewed on: 25th July 2022

very good

5
fantastic very helpful very polite Reviewed on: 25th July 2022

Help.me massively

5
Sorted everything out never had a problem excellent service Reviewed on: 25th July 2022

Reduce the worries

5
I changed my location outside of the UK, which altered most of the items listed on the annual review, but working together a final valuation was achieved. After the annual review was submitted the value of the pound sterling plummeted due to Covid, the invasion of Ukraine and an inflation rate of 12.1% in Brazil. Payplan understood the effects and worked out a plan to help me survive by reducing my repayments and extending the repayment schedule, hence reducing my worries. Reviewed on: 25th July 2022

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