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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

debt solutions

5
very helpful and dealt with all problems Reviewed on: 23rd July 2022

Excellent service

5
Excellent service on the telephone Reviewed on: 23rd July 2022

Brilliant!

5
Payplan are the nicest people especially when your in such a vulnerable place! Reviewed on: 23rd July 2022

Stress free and friendly service

5
I have anxiety when talking to people on the phone, i was so concerned about contacting payplan... but they have an amazing service that can aid this by doing it all through a customer message service... i found it all so simple and no stress whatsoever.. Brilliant company and the staff come across helpful and set your mind at ease... step by step guidance and always there it you have any concerns... i am so grateful... Reviewed on: 23rd July 2022

Would definitely recommend

5
They have been really good and understanding right through the process. Reviewed on: 23rd July 2022

Professional and sensitive

5
So grateful for their professional and sensitive assistance. Reviewed on: 23rd July 2022

Outstanding

5
Forever helpful. They listen and understand your situation. Nothing is too much trouble. Been a life saver for me. Reviewed on: 23rd July 2022

Amazing

5
I have found the support I have received from PayPlanPlus to be incredible. I suffer from anxiety and Pay plan are very understanding of this. They listen to my needs and then make adjustments to the way they communicate with me. This really helps me to negotiate & repay my debt without it impacting further on my mental health. The level of customer service provided by the staff is exceptional and I can’t thank PayPlanPlus enough for helping me get my life back on track. Amazing Reviewed on: 23rd July 2022

Excellent, understanding sensitive and timely service to clients

5
Best quality service to customers Reviewed on: 23rd July 2022

Could not ask for a better company

5
I’ve been in my DMP with PayPlan for almost a year now and they have made everything so much easier and more straightforward for me, I couldn’t be more thankful for them. They are always quick to help, very informative and their customer service is wonderful. I am a vulnerable person with mental health problems and they’ve always helped to ease my anxieties throughout my debt problems. Reviewed on: 23rd July 2022

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