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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
Payplan helped me at a really bad time of my life. They took care of contacting the creditors and had good communication via email and text if they couldn’t catch me on the phone. The service didn’t cost a thing and with the app, everything so clear to see how much money owed and and creditors details . Thank you Reviewed on: 22nd July 2022

They deserve to be recognised for their outstanding relationships and understanding they have with their clients

5
I have a payment plan with payplan and they are very understanding, pay attention to the smallest of details, very quick and efficient service and overall they really consider individual mental health needs and the stress that debt actually causes! They offer a brilliant service and credit to all their staff. Reviewed on: 22nd July 2022

Best debt solution company

5
Never too intrusive, understanding, on your side and they provide always the best solution. Payplan has saved my life. Reviewed on: 22nd July 2022

Ready to Listen & Assist

5
Whilst debt causes shame and anxiety, in taking the step to speak with PayPlan is the best move you can make. They listen, offer solutions and lighten the burden by becoming an intermediary in negotiating repayments with creditors. Reviewed on: 22nd July 2022

Helpful

5
Every time I have been worried I have messaged them and they have put me at ease and heard my worry and helped find a solution Reviewed on: 22nd July 2022

Professional service

5
I feel very supported and staff very helpful and put you at ease when worried and have a query. Reviewed on: 22nd July 2022

Best decision I ever made!

5
Payplan made dealing with my debt stress free and helped deal with a very stressful situation Reviewed on: 22nd July 2022

Help when you need it

5
Calm Level headed advise & good communication is what you get, because it's what you need when experiencing financial difficulty Reviewed on: 22nd July 2022

A company that understands life's ups and downs

5
Payplan understand that working with you to find an affordable solution helps everyone out in the long run. Life often throws up obstacles but whenever they have I have been able to have a sensible chat with them to find an amicable solution Reviewed on: 22nd July 2022

Helpful, Reachable & Friendly

5
The staffs and agents are always helpful, always understand your situations and ready to assist with the best help they can offer. Reviewed on: 22nd July 2022

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review