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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing company

5
Non judgemental, super helpful. This company have really helped me and all the way through the process have been really understanding of my situation Reviewed on: 22nd July 2022

Outstanding

5
Pay plan where very helpful when I rang about my finances they helped to arrange a plan that suited me they showed me empathy and cared about how I was feeling, I can now sleep again at night I can't thank them enough . Reviewed on: 22nd July 2022

Great customer care

5
I was in a bad place both financially and mentally when I approached PayPlanPlus I was literally rock bottom and so depressed. But from the initial contact with PayPlanPlus my mind was put at ease they reassured me it was going to be ok and they would help me sort my finances out. I recommend them to anyone based on their excellent customer care Reviewed on: 22nd July 2022

Very helpful and eased a difficult process!

5
Very knowledgeable and professional caring people, made the process easier for me to cope with. Reviewed on: 22nd July 2022

Excellent service and staff are exceptional

5
I have always had a friendly, reliable service. The staff always reply to correspondence promptly. Definitely recommend to my friend's and family Reviewed on: 22nd July 2022

Kind, supportive, understanding and very helpful..

5
Payplan have made a huge difference in my life. I was so low and not in a good place mentally. They really listened and didn't judge me. They made the process so easy and took all of the stress off me. I'm a completely different person now my finances are back under control. Thank you so much. Reviewed on: 22nd July 2022

Great support, professional attitude

5
Really grateful to the PayPlan team of all the professional support and help with the debt solution. The system is easy to use and the customer care is brilliant. Reviewed on: 22nd July 2022

This company gave me my life back

5
Making one easy payment has helped me restore my life and put hope in my future. Having numerous debts and struggling to pay off everything was almost impossible before PayPlan stepped in Reviewed on: 22nd July 2022

Payplan recognition

5
I have been with payplan over 10 years my experience has been fantastic there efficient ,fair and nothing is ever to much trouble and there only a phone call Reviewed on: 22nd July 2022

Thank you for changing my life

5
I was in a lot of debt and contemplated suicide. My GP told me to give payplan a ring because they can help and help they did. I am now on a pay plan program paying an amount i can afford and the main thing is i have no more suicidal thoughts. TY pay plan Reviewed on: 22nd July 2022

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