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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Saved me

5
Had a bad debt and did not know how to manage it, coming up to retirement. PayPlan solved this for me and now in my seventies and can have a happy retirement and manage my life. Reviewed on: 22nd July 2022

Fantastic help and support

5
Always there when you need them, really helpful advice, supportive, friendly and clearly understand the issues that people are going through Reviewed on: 22nd July 2022

Recommended financial advise provider

5
Taking advise from payplan has not only helped me financially but greatly reduced stress and improved mental health Reviewed on: 22nd July 2022

Helpful, dedicated and understanding

5
After years of getting into debt, feeling like there was no end in sight, I contacted Payplan to finally try and make a dent into what I owed. Since day 1 they have been helpful and understanding, they catered their contact to my needs (after years of 10+ calls from debt collectors I was left with anxiety answering calls), payplan have never phoned me, they have always contacted me by email at my request, they've always responded quickly to any question or request, helped me reduce or increase my payments around my current circumstances and have been efficient in ever sense. After sticking to my plan for the last two years, paying exactly what I can afford each month, I'll finally be debt free by next year and I'm extremely grateful for all their help and assistance in getting me to achieve this. They have been superb Reviewed on: 22nd July 2022

Fantastic service

5
PayPlan have been incredibly understanding, helpful and patient. All interactions have been empathetic and professional, providing the platform to truly help change my circumstances to improve my future. Thank you PayPlan. Reviewed on: 22nd July 2022

Grateful

5
Payplan have helped me for a few years now and their customer service is second to none - they are professional, considerate and truly seem to care about me as an individual. Reviewed on: 22nd July 2022

Brilliant

5
Payplan has been great easy to understand and they have taken a big worry away from me by agreeing on an an affordable amount to pay each month Would definitely recommend Reviewed on: 22nd July 2022

the greatest feeling when you get such good help and advice

5
You helped me from my anxiety and depression when I was recovering from cancer, many thanks Reviewed on: 22nd July 2022

Great service

5
Always helping and communicating Reviewed on: 22nd July 2022

The best decision we made

5
Such a great company to have on your side when you’ve got in a pickle like we had. Have always felt taken care of, listened to and in no way judged. Reviewed on: 22nd July 2022

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