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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Don't worry in silence

5
Best thing we did was to speak to payplan, took away the sleepless nights and worry of how we was going to pay back our creditor's. Reviewed on: 21st July 2022

Excellent support

5
I received excellent support and solution. I am very happy customer. Reviewed on: 21st July 2022

So so helpful 10 out of 10 thanks

5
I was on the brink of disaster thinking of taking my life but pay plan gave me the chance to turn my life around I can't thank them enough for all there help and understanding WELL DONE PAY PLAN Reviewed on: 21st July 2022

Excellent customer service

5
The support and service provided by my advisor reduced my stress and made sorting out my finances easier face and do. They totally understood the financial situation I had been left in and explained clearly and patiently how they could help sort out the mess I was in and help me with a payment plan that would allow me to clear my debt. They offer a life changing service which helped me feel better mentally and physically. Amazing service and caring people! Reviewed on: 21st July 2022

An extremely helpful service!

5
Thank goodness for payplan! Firstly, every staff member I have ever communicated with have been extremely helpful! Using payplan has allowed me to clear up my finances and I am able to see each month how much closer I am to becoming debt free! I would recommend payplan to anyone looks for help or advice for their debt! Thankyou :) Reviewed on: 21st July 2022

Dmp

5
Been with payplan over 10 years since my business was nearly dragged under during the credit crunch. With payplans help I managed to save my business and managed to pay my creditors back over a longer period 86k+ debt, and I've got under 5 years left then I'm debt free. Highly recommended company great service. Reviewed on: 21st July 2022

REST EASY KNOWING THESE GUYS ARE INCONTL

5
From start to finish these guys helped me sort my life out big time. I cannot thank them enough thank you again guys craig Cheshire Reviewed on: 21st July 2022

Felt like a huge weight had been lifted off me

5
this company are great they take you through the process of being debt free and make it very easy to understand Reviewed on: 21st July 2022

Hassle free help and relief

3
I'm not sure people who work for PPlan are very knowledgeable. I have been given incorrect info in past. But I was very very grateful to them many years ago. And particularly grateful to National Debtline who recommended them, and were wonderful and very knowledgeable. Ppln staff can be a bit patronising. Some of us are victims of financial exploitation and anyway there should be no judgement. Reviewed on: 21st July 2022

Non- judgemental help!

5
I was very nervous when I first contacted Payplan- embarrassed even. The advisor was friendly and kept things factual but without any sense of judgement. Any dealings I have had with the company since have been positive. This is either using the app, email or phone. It is very straightforward. I feel that I am making progress on my debt but that I still have a reasonable amount for living expenses. The yearly review is helpful and I can see that this year some adjustments will definitely be made due to the cost of living crisis. However, I have found that Payplan respond well at other times of hardship. When I changed my job and was waiting on my first wage, I was able to temporarily change my monthly payment. Payplan takes the burden off you and communicates with the companies owed. It is an important service that leaves you feeling reassured and more calm about money. Thank you Payplan ! Reviewed on: 21st July 2022

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