Write a review

Go to business site

PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22306 reviews)

View other PayPlan products

4.94

Based on 22,306 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

Read all reviews See your review

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Friendly professional staff great customer service.

Friendly professional staff great customer service. Always happy to help with enquiries. Reviewed on: 16th May 2024

I found Payplan to be very professional kind helpful...

I found Payplan to be very professional kind helpful and good customer service. Reviewed on: 16th May 2024

They helped me when I was at an all time low.

They helped me when I was at an all time low. Very helpful and east to use Reviewed on: 16th May 2024

Great at the start and setting up but slow to respon...

Great at the start and setting up but slow to respond to emails/requests ie 3 working days Reviewed on: 16th May 2024

Brilliant service, very understanding of the situation

Brilliant service, very understanding of the situation Reviewed on: 16th May 2024

PayPlan reduced my anxiety over debt

I was in a DMP with another provider having paid £1600 over 6 months and £100pm for a service that PayPlan offered for free. Fast action contacting my creditors and friendly Customer Services. Helped reduce my stress and anxiety having such professional and friendly assistance with my debt management crisis. Reviewed on: 16th May 2024

Supportive and Non-Judgemental

Got into financial difficulty back last year, they were non-judgemental and devised a plan I could afford to get back on track, I'm now a year in and I finally feel like I'm getting somewhere with my debts and that's all down to Payplan, can't thank them enough! Reviewed on: 16th May 2024

Great! Nearly Debt free

Great! Such a weight taken off! Helpful clear and dealt with creditors. Thank you knowing when i am debt free is a lifesaver! Reviewed on: 16th May 2024

Brilliantly straight forward and I instantly was mad...

Brilliantly straight forward and I instantly was made to feel at ease Reviewed on: 16th May 2024

Best customer service

Good customer service, very helpful and attentive customer service. Reviewed on: 16th May 2024

Alternative products

Debt advice
from My Debt Plan 4.84 from 351 reviews
Debt Solutions
from Money Advisor 4.84 from 11 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub