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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Outstanding support

5
When debt crisis hits you feel there's nowhere to turn. Payplan was a beacon of light right from the word go and the whole process was seamless. I would advise anybody looking for a solution to use payplan as I can't fault there services and friendliness both in the beginning and beyond. Reviewed on: 21st July 2022

Professionnel,helpful, put you at ease

5
Having abit of a tough time financially, PayPlanPlus put me at ease and so understanding Reviewed on: 21st July 2022

Life saver

5
So much more than a plan, a compassionate response allied with clear instruction and explanations. My debt situations left me in a bad place, things looked hopeless and my family were suffering, we were sinking fast. Once I had made contact it wasn't long before Payplans skilful team helped turn things around for us. I wouldn't hesitate to recommend them, they are professional, skilled and delivered above and beyond, taking the weight off my shoulders, helping me to arrive at the best solution. Well done payplan, you deserve an award Reviewed on: 21st July 2022

Making life so much easier

5
The PayPlan team are literally saviours. Their help and communication has helped beyond the thanks I can give. Thank you so much Reviewed on: 21st July 2022

Amazing service and helpful staff

5
I’ve been with PayPlan for around 2-3 years now and they have been so helpful even now with helping reduce my payments due to the cost of living crisis Reviewed on: 21st July 2022

Excellent service.

5
Very helpful, kind and supportive Reviewed on: 21st July 2022

Fantastic customer service

5
My experience with payplan has been amazing. The staff go out of their way to help and advice. I have never been pressured about payments. Even when I came out of work due to health reasons. The staff are always friendly polite and extremely helpful.. I would recommend this company highly. Reviewed on: 21st July 2022

Really helpful advice, very easy to understand and responsive to my needs.

5
I wanted a quick solution to my problem, which I had been deliberating over for quite a while. I tried a few other debt agencies, but I found Pay Plan the least judgmental and the easiest to set things up with. Reviewed on: 21st July 2022

Couldn't have got by without them

5
They have been so helpful and helped me through the last lot of years with my money worries and always put my mind at rest when I had to phone they were really nice and helpful I couldn't have done it without them Reviewed on: 21st July 2022

Simple, easy and non judgemental

1
I have been with Payplan for longer than 3 years and I am managing to deal with my debt to get my life an independence back Reviewed on: 21st July 2022

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