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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Best think done in my life

5
Best way to come back in control and peace your mind ♡ Reviewed on: 21st July 2022
Andrei Dumitrascu's avatar
Andrei Dumitrascu

Excellent team and service

5
I have been with them quite few years, always very helpful and prompt with their replies. Reviewed on: 21st July 2022
N Maronese's avatar
N Maronese

Brilliant and helpful

5
Payplan saved my life. For the first time in my life. (Aged 68) I felt suicidal. CAB put me in touch with Payplan, who helped me steer a way through the debts I had acquired from a failing business. Thank you Payplan. Reviewed on: 21st July 2022
John Allder's avatar
John Allder

Good company

5
Good company happy with service Reviewed on: 21st July 2022
Kelly Wootton's avatar
Kelly Wootton

IVA

5
Absolutely brilliant service. Took all the weight off my mind a few years ago by suggesting an IVA was my best route. I've never looked back and only have 18 months to run. Reviewed on: 21st July 2022
Jas Lee's avatar
Jas Lee

Life Savers

5
Due to circumstances beyond our control - bank error,whilst building a property- my husband & I fund ourselves in a financial quicksand. We had never had financial concerns previously. We were in despair. The banks complaints dept rang to offer concern ( but no resolution) as they realised my husband was suicidal. We were EXTREMELY fortunate to be directed to Payplan by citizens advice. We were toldtheydo not charge you to manage your debt as they are supportedwith funding by potential creditors. Having contacted Payplan, every second of communication has been polite, rescpectful with no hint of negativity. The shame we felt being in debt was very heavy burden. Payplan, took any such notion away purely with the simplicity and everyday manner in which theydealt with our seemingly unsurmountable problem. AMAZING professional advisors. Clear, efficient, respectful. Do I wish I had no debt - yes. Do I worry about the ebt I have - no. Not for a second. Every year we review our situation to ensure our merhod of repayment is the best option versus bankruptsy or other methods of dealing with debt. I am in awe of this superb organisation. I can truly say, they saved our lives. Remarkably, they havent charged us a penny to be life savers.. Amazing Reviewed on: 21st July 2022
Alison Turnbull's avatar
Alison Turnbull

Easy to deal with

5
After a nerve wracking initial phone call these guys are great at what they do. Everyone I have dealt with have been professional but kind. Reviewed on: 21st July 2022
soof02's avatar
soof02

Great service

5
Always helpful polite and great advice Reviewed on: 21st July 2022
Gillian Pettigrove's avatar
Gillian Pettigrove

Great support

5
Great reassuring personal support that takes much of the worry away Reviewed on: 21st July 2022
neil wood's avatar
neil wood

Excellent customer service.

5
Great advisors, no judgement. Gave great peace of mind during the whole process. Reviewed on: 21st July 2022
LORRAINE MOORE's avatar
LORRAINE MOORE

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