Penrith Building Society Reviews

  Ratings based on 3 reviews       Last review 8 months ago    

Penrith Building Society want to be nationally recognised as a modern mutual which is steeped in its community and has simple great value products backed by individual personal service and PRIDE. Smart Money People is the place for Penrith Building...

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Penrith Building Society want to be nationally recognised as a modern mutual which is steeped in its community and has simple great value products backed by individual personal service and PRIDE. Smart Money People is the place for Penrith Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Amazing

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Penrith Building Society Review Insight

What are people saying in their reviews?

Speed

67% of feedback is Process related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: Branch

Penrith Building Society Products 3

Savings

Always helpful staff

Staff give the impression of knowing/remembering me so I feel a valued customer. I feel they are committed to me and in response I am committed to them. They are always polite, friendly, efficient and... Read more

Staff give the impression of knowing/remembering me so I feel a valued customer. I feel they are committed to me and in response I am committed to them. They are always polite, friendly, efficient and helpful.
The building society has, in a very difficult market, tried to ensure savers get a fair deal.
I may be wrong but think that their Board don't get such huge salaries+bonuses as some building societies so that members get more of the benefit.

Reviewed on 7th April 2021
EB Eastbourne's avatar
EB Eastbourne
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Savings

Did what I asked exactly

Matured regular saver, split the proceeds three ways including opening a new account, handled perfectly. Responses through secure message... Read more

Matured regular saver, split the proceeds three ways including opening a new account, handled perfectly. Responses through secure message fast.
No need now to visit the branch for existing customers who doesn't live there, unlike previous maturities, which is welcome, as it risked alienating existing customers in the past

Reviewed on 17th December 2019
HB's avatar
HB
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Savings

Good service

I recommend the Penrith Building Society for their savings accounts. Of course, you have to be selective as not all accounts have a good interest rate: in the recent past I've had their Christmas Savers and Regular Saver 300 accounts. It seems like... Read more

I recommend the Penrith Building Society for their savings accounts. Of course, you have to be selective as not all accounts have a good interest rate: in the recent past I've had their Christmas Savers and Regular Saver 300 accounts. It seems like a traditional building society in that the service is good but there is also online access and a secure messaging system where I've always received a friendly and helpful reply within about 24 hours.

Reviewed on 24th December 2015
MB's avatar
MB
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