Penrith Building Society reviews
Penrith Building Society reviews
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Review summary
People rate this company as Average based on 5 product reviews
Latest positive rating
Excellent service from a small building society.
Easy access savings , children’s savings , regular savings and term accounts with good interest rates.
Latest negative rating
Most painful process ever!!!
Waited until the deal was signed, sealed and safely chained to the gates of Mordor before daring to write this brutally honest review. If you... Waited until the deal was signed, sealed and safely chained to the gates of Mordor before daring to write this brutally honest review. If you don’t want to read the details… just AVOID THEM LIKE THE BLOODY PLAGUE. I bought my first house 20 years ago. Several properties and numerous mortgages later—owner occupier, buy-to-let, you name it—and I can say with ABSOLUTE CONFIDENCE that I have never experienced a process so agonisingly slow, pedantic and painful in all my living days. Never. Ever. Again. We’ve just re-mortgaged the same house we bought in 2007—probably the 3rd or 4th time we’ve done it, because, like most people, we prefer not to pay through the nose. We’re both in full time employment with flawless credit ratings and enough savings to make a bank manager swoon. And yet… as God is my witness… it would be easier to launder money through a Guatemalan drug cartel while juggling flaming chainsaws than it is to work with this lot. The volume of information they request is beyond farcical. They’ll ask for it repeatedly, reject it for sport, and seem to take genuine pleasure in finding new and creative ways to make your paperwork “not quite acceptable.” I swear they have a dedicated department called ‘Computer Says No’ staffed by retired Dementors. They are so backward, so technologically allergic, they still rely on wet signatures. Wet signatures! In 2025! Which is marvellously convenient when the named parties don’t even live in the same postcode, let alone the same continent. Even our saintly mortgage advisor—who has the patience of a Buddhist monk on diazepam, and has guided us for more than a decade—has vowed never to use them again. Read into that what you will. The sheer hassle, wasted hours, emotional energy and printer ink we’ve spent trying to secure this mortgage has been nothing short of traumatic. We were this close to telling them to sod off and starting again elsewhere… but that would’ve been the financial equivalent of setting fire to our own eyebrows. In conclusion: Can I recommend them? No. Would I wish them on an enemy? Only a strong one. Should you avoid them? Yes—like you’d avoid an open manhole in the dark. Getting a mortgage is stressful enough. This lot turn it into a hostage situation and call it “due diligence.” You will not forget the experience. But only because you’ll be telling the story in therapy for years. Read more Read less
About Penrith Building Society
Penrith Building Society was originally founded in 1877.
As a mutual organisation, it reinvests profits back into the Society for the benefit of members as it has no shareholders to pay. Whilst its main focus is in Cumbria, services are available nationwide.
Penrith Building Society provide a range of mortgages, savings and protection.
Penrith Building Society at a glance
Reviews for Penrith Building Society
Showing 5 of 5 company reviews • Last reviewed within 21 days
Most painful process ever!!!
Waited until the deal was signed, sealed and safely chained to the gates of Mordor before daring to write this brutally honest review. If you... Waited until the deal was signed, sealed and safely chained to the gates of Mordor before daring to write this brutally honest review. If you don’t want to read the details… just AVOID THEM LIKE THE BLOODY PLAGUE. I bought my first house 20 years ago. Several properties and numerous mortgages later—owner occupier, buy-to-let, you name it—and I can say with ABSOLUTE CONFIDENCE that I have never experienced a process so agonisingly slow, pedantic and painful in all my living days. Never. Ever. Again. We’ve just re-mortgaged the same house we bought in 2007—probably the 3rd or 4th time we’ve done it, because, like most people, we prefer not to pay through the nose. We’re both in full time employment with flawless credit ratings and enough savings to make a bank manager swoon. And yet… as God is my witness… it would be easier to launder money through a Guatemalan drug cartel while juggling flaming chainsaws than it is to work with this lot. The volume of information they request is beyond farcical. They’ll ask for it repeatedly, reject it for sport, and seem to take genuine pleasure in finding new and creative ways to make your paperwork “not quite acceptable.” I swear they have a dedicated department called ‘Computer Says No’ staffed by retired Dementors. They are so backward, so technologically allergic, they still rely on wet signatures. Wet signatures! In 2025! Which is marvellously convenient when the named parties don’t even live in the same postcode, let alone the same continent. Even our saintly mortgage advisor—who has the patience of a Buddhist monk on diazepam, and has guided us for more than a decade—has vowed never to use them again. Read into that what you will. The sheer hassle, wasted hours, emotional energy and printer ink we’ve spent trying to secure this mortgage has been nothing short of traumatic. We were this close to telling them to sod off and starting again elsewhere… but that would’ve been the financial equivalent of setting fire to our own eyebrows. In conclusion: Can I recommend them? No. Would I wish them on an enemy? Only a strong one. Should you avoid them? Yes—like you’d avoid an open manhole in the dark. Getting a mortgage is stressful enough. This lot turn it into a hostage situation and call it “due diligence.” You will not forget the experience. But only because you’ll be telling the story in therapy for years. Read more Read less
Excellent service from a small building society.
Easy access savings , children’s savings , regular savings and term accounts with good interest rates.
Products from Penrith Building Society
Savings
by Penrith Building SocietyPenrith Building Society savings reviews can help you to find out more about life at Penrith Building Society. How easy is it to contact Penrith Building Society? And how friendly...
Savings
by Penrith Building SocietyPenrith Building Society savings reviews can help you to find out more about life at Penrith Building Society. How easy is it to contact Penrith Building Society? And how friendly...
Mortgages
by Penrith Building SocietyPenrith Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money...
Mortgages
by Penrith Building SocietyPenrith Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money...
Insurance
by Penrith Building SocietyPenrith Building Society home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Penrith Building Society handle...
Insurance
by Penrith Building SocietyPenrith Building Society home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Penrith Building Society handle...
Junior ISA
by Penrith Building SocietyPenrith Building Society offer a Junior ISA. The account has a variable interest rate and can be opened with just £1. Penrith Building Society Junior ISA reviews help you find...
Junior ISA
by Penrith Building SocietyPenrith Building Society offer a Junior ISA. The account has a variable interest rate and can be opened with just £1. Penrith Building Society Junior ISA reviews help you find...
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