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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
833% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Great pet insurance

4
Up to now it’s been the best I have found on line so I went with perfect pet !! Reviewed on: 22nd August 2023
Martin Pearson's avatar
Martin Pearson

Great cover at a great price.

4
We are new to pet insurance but following a recommendation from friends who have used Perfect Pet for years, we reviewed plans and found them to provide great cover at an affordable price. Reviewed on: 22nd August 2023
StefOG's avatar
StefOG

Administrative enquiries, no claim made

4
I’ve thankfully not yet needed to make a claim, so I cannot provide any insight into the level of service/ease of making a claim. However, I’ve been in touch a few times to make some changes to my policy, such as updating address details, adding a pet to the policy and updating neutering status and the customer service have always been friendly and super helpful. The only thing I found an issue was the phone wait times, I’d maybe suggest having more advisors on the phone lines at any one time or hiring more advisors. I’d find a long wait time very stressful if I were waiting for advice on making a claim/hearing whether a claim would be covered. Reviewed on: 22nd August 2023
Amber Gooderson's avatar
Amber Gooderson

Great value

5
Very easy to set up and very professional and helpful Reviewed on: 22nd August 2023
graham jones's avatar
graham jones

Perfect for pets

4
It’s in the title really but I feel they gave us and our Marley the best protection that we could get ! Reviewed on: 22nd August 2023
Zoe Cole's avatar
Zoe Cole

Amazing value for money

5
I've looked high and low for pet insurance I can afford, and up popped perfect pets... Reviewed on: 22nd August 2023
Debbie parish's avatar
Debbie parish

Easy to deal with, responsive with good communication.

5
I’ve found the communication proactive and friendly. Fortunately I’ve not had cause to claim but in account handling Perfect Pet have been very good. Reviewed on: 21st August 2023
Jason Hibbs's avatar
Jason Hibbs

Great insurance

5
Really good insurance great price Reviewed on: 21st August 2023
Vikki Bailey's avatar
Vikki Bailey

Easy to use

5
The company provide a competitive product and easy to use interface Reviewed on: 21st August 2023
Bob's avatar
Bob

Fantastic Pet Insurance

5
First time of being with perfect pet, perfect experience!! Reviewed on: 21st August 2023
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