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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Bank

5
I had to change my bank details, phone was answered within seconds and all sorted within minutes Reviewed on: 23rd August 2023
Sophie's avatar
Sophie

Great value insurance

5
Reasonable costs for a good level of cover Reviewed on: 23rd August 2023
R woods's avatar
R woods

Amazing

5
Excellent pet insurance provider Reviewed on: 22nd August 2023
Sam Keeble's avatar
Sam Keeble

Paw -fect

5
Easy to arrange cover, easy to contact when help needed. Great customer service. Reviewed on: 22nd August 2023
dsmokie@yahoo.co.uk's avatar
[email protected]

Best insurance

5
Great company, get rewards, wouldn’t go anywhere else Reviewed on: 22nd August 2023
Hats's avatar
Hats

Great pet insurance

4
Up to now it’s been the best I have found on line so I went with perfect pet !! Reviewed on: 22nd August 2023
Martin Pearson's avatar
Martin Pearson

Great cover at a great price.

4
We are new to pet insurance but following a recommendation from friends who have used Perfect Pet for years, we reviewed plans and found them to provide great cover at an affordable price. Reviewed on: 22nd August 2023
StefOG's avatar
StefOG

Administrative enquiries, no claim made

4
I’ve thankfully not yet needed to make a claim, so I cannot provide any insight into the level of service/ease of making a claim. However, I’ve been in touch a few times to make some changes to my policy, such as updating address details, adding a pet to the policy and updating neutering status and the customer service have always been friendly and super helpful. The only thing I found an issue was the phone wait times, I’d maybe suggest having more advisors on the phone lines at any one time or hiring more advisors. I’d find a long wait time very stressful if I were waiting for advice on making a claim/hearing whether a claim would be covered. Reviewed on: 22nd August 2023
Amber Gooderson's avatar
Amber Gooderson

Great value

5
Very easy to set up and very professional and helpful Reviewed on: 22nd August 2023
graham jones's avatar
graham jones

Perfect for pets

4
It’s in the title really but I feel they gave us and our Marley the best protection that we could get ! Reviewed on: 22nd August 2023
Zoe Cole's avatar
Zoe Cole

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