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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Amazing value for money

5
I've looked high and low for pet insurance I can afford, and up popped perfect pets... Reviewed on: 22nd August 2023
Debbie parish's avatar
Debbie parish

Easy to deal with, responsive with good communication.

5
I’ve found the communication proactive and friendly. Fortunately I’ve not had cause to claim but in account handling Perfect Pet have been very good. Reviewed on: 21st August 2023
Jason Hibbs's avatar
Jason Hibbs

Great insurance

5
Really good insurance great price Reviewed on: 21st August 2023
Vikki Bailey's avatar
Vikki Bailey

Easy to use

5
The company provide a competitive product and easy to use interface Reviewed on: 21st August 2023
Bob's avatar
Bob

Fantastic Pet Insurance

5
First time of being with perfect pet, perfect experience!! Reviewed on: 21st August 2023
marieatkinson73@hotmail.co.uk's avatar
[email protected]

Amazing value

5
Really easy to use website, a huge selection of policies to choose from. No legal jargon to confuse you, best prices I've seen and low excess, there's nothing to not like about the policies. Highly recommended. I know my furbaby is covered for everything he needs. Massive peace of mind for us. Reviewed on: 21st August 2023
Karen Stather's avatar
Karen Stather

missing payment

5
I completely lost track of my money and missed 2 payments - the team helped come up with a solution to make sure my pet still had cover and I could pay them back when I could Reviewed on: 21st August 2023
Andrea's avatar
Andrea

Bereavement line

5
I called their bereavement line after my kitten passed away, they were so kind and sounded like they genuinely cared Reviewed on: 21st August 2023
Andrew's avatar
Andrew

Second to none

5
They have always been so polite and friendly whenever I have needed them, which sadly is often as my dog has seizures with ongoing medication Reviewed on: 20th August 2023
Julian 's avatar
Julian

Excellent service

5
Very easy to set up insurance been a customer for 3years very happy with there service Reviewed on: 18th August 2023
Mark Sale's avatar
Mark Sale

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