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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
79% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Really good customer service and kind

5
Really good customer service and kind Reviewed on: 6th September 2024
Nicole McCloud's avatar
Nicole McCloud

Very competitive price

5
Arranged insurance via website: very user-friendly, good policy and very competitive price. Unable to comment on customer care and processing claim as haven't needed to yet. Read reviews before I obtained a quote and they were very positive. Reviewed on: 6th September 2024
Roberts 's avatar
Roberts

Easy to use website

5
Easy to use website and very competitive premiums with a good level of cover and a reasonable excess Reviewed on: 6th September 2024
KatF's avatar
KatF

I thought it was stress free filling in form and eas...

5
I thought it was stress free filling in form and easy to understand. Took no time at all and covered everything I needed at a good competitive price and affordable. Also discount for more than one dog. Very good. Reviewed on: 6th September 2024
Linda T's avatar
Linda T

Great value for money

5
I’ve recently just renewed for my second year with perfect pet as it’s just great value for money and I wouldn’t want any other company looking after the health of my pet, 100% trust in them! Reviewed on: 5th September 2024
Karl M's avatar
Karl M

Competitive price, lacks dental cover

5
Price was competitive dental cover would have been of benefit Reviewed on: 5th September 2024
Stephen C's avatar
Stephen C

Pet Insurance the Best

5
Very easy to secure the insurance and a larger pet cover amount for each issue Reviewed on: 5th September 2024
Carole Jane Johnson's avatar
Carole Jane Johnson

Easy to use service and clear products

5
Easy to use service, clear products and an all round excellent service and experience. Reviewed on: 5th September 2024
Pete J's avatar
Pete J

Quick set up with a very competitive premium

5
Quick set up with a very competitive premium Reviewed on: 5th September 2024
tracy m's avatar
tracy m

This company have tried every trick in the book not...

1
This company have tried every trick in the book not to pay a claim of only 200 pounds, i would avoid at all costs, they will put so many hurdles in front of you that you actually give up. Reviewed on: 5th September 2024
Paul S's avatar
Paul S

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