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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.76
Based on 1,425 reviews, last reviewed 31st May 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Insurance claim query Queries answered clearly and advice given to make things straight forward Reviewed on: 7th April 2025
Vivienne P's avatar
Vivienne P

Latest lowest rating:

1

DO NOT USE THIS COMPANY My dog came down suddenly with severe haemorrhage gastroenteritis. Clearly in severe pain ,discomfort vomiting blood and watery bloody stool. Contacte... Read more Reviewed on: 31st May 2025
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Julie
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Perfect Pet Insurance Pet Insurance reviews (1425)

Value for money

5
I was able to take out the policy online really easily and was sent my policy documents straight away. The value for money is excellent and I feel better knowing my puppy is protected. Reviewed on: 8th July 2024
Lucy Miller's avatar
Lucy Miller

Quick and compassionate when dealing with my situation

5
Quick and compassionate when dealing with my situation Reviewed on: 8th July 2024
Hayley Matthews's avatar
Hayley Matthews

Great service at renewal

5
Recently had my renewal, called to query price as found cheaper with another provider. They fully explained the benefits of my policy I had with them, very knowledgeable and helpful. Due to this I chose to renew another year! Reviewed on: 8th July 2024
Arya's avatar
Arya

Amazing customer service and excellent service

5
Amazing customer service and excellent service Reviewed on: 8th July 2024
Char's avatar
Char

My experience with Perfect Pet has been exceptional.

5
My experience with Perfect Pet has been exceptional. The coverage plans are comprehensive and affordable, offering great value for pet owners. The claims process is straightforward and efficient, with quick reimbursements that take the stress out of unexpected veterinary bills. Customer service is top-notch; the representatives are always friendly, knowledgeable, and eager to help with any questions or concerns. I feel confident knowing that Perfect Pet has my pet's health and well-being as a top priority. Highly recommend to any pet owner looking for reliable and hassle-free insurance! Reviewed on: 8th July 2024
Sam's avatar
Sam

Excellent Customer Service

5
My dog has been covered by Perfect Pet Insurance for a couple of years now and I have always had an excellent experience whenever I have needed to contact them. The expertise within the customer service department has shone through, especially when I have needed to claim for treatment. Highly recommend. Reviewed on: 8th July 2024
Al M's avatar
Al M

Really great customer service

5
Really great customer service - easy to use claim process - really empathetic phone agents Reviewed on: 8th July 2024
Tom Cole's avatar
Tom Cole

Amazing Service and paid claim within 4 days for dog...

5
Amazing Service and paid claim within 4 days for dog Saint Bernado. Team were really compassionate and put me at ease Reviewed on: 8th July 2024
NMorgan's avatar
NMorgan

The staff here are so knowledgeable and polite

5
The staff here are so knowledgeable and polite, and it's so refreshing talking to people who seem to genuinely care about your pet! I always recommend Perfect Pet to my friends and family when they're looking for pet insurance Reviewed on: 8th July 2024
Trina's avatar
Trina

I have only just joined PP insurance - I hope that t...

5
I have only just joined PP insurance - I hope that they are as great as the reviews should Elmo ever need to visit the vets Reviewed on: 8th July 2024
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Susan

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