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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

So far our experience has been very easy and the sta...

5
So far our experience has been very easy and the staff have been very helpful. Reviewed on: 3rd October 2025

Great customer service

5
I recently needed to make changes to an existing policy. It was an easy process and completed stress free for me. They also communicated to me when all was completed without me chasing Reviewed on: 3rd October 2025

Customer service was excellent.

5
Customer service was excellent. I would have stayed if higher (£10k +) cover was an option Reviewed on: 3rd October 2025

Impressive so far

4
Information was clear and value for money sees very good. Reviewed on: 3rd October 2025

I’m really pleased with Easy Pet Insurance.

5
I’m really pleased with Easy Pet Insurance. The process was quick and simple to do online, and I like that there’s only a £90 excess with no hidden fees. Everything was straightforward, which gives me peace of mind. Highly recommend! Reviewed on: 2nd October 2025

Very helpful,good value for money,very pleased joini...

5
Very helpful,good value for money,very pleased joining perfect pet insurance,we are glad to have chosen,peace of mind,knowing dotty,our French bulldog,is covered,by a great insurance plan,thankyou to all the team Reviewed on: 2nd October 2025

Straight forward process./competitive

5
Straight forward process. Competitive Reviewed on: 2nd October 2025

Great value compared to others

5
Very easy to get quote and set up plan, a lesser plan was costing us twice as much with Sainsbury’s bank so having a better deal and saving £30 a month is beautiful :) Reviewed on: 1st October 2025

Good experience, havent has to make a claik as just...

5
Good experience, havent has to make a claik as just set up but very impressed. Reviewed on: 1st October 2025

So easy to join up.

5
So easy to join up. No problem reading the app to sign our pet up for the insurance policy we want. Excellent price as well. Reviewed on: 30th September 2025

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