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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

New customer so can’t comment other than value on pr...

5
New customer so can’t comment other than value on pricing Reviewed on: 18th July 2024

Was easy to talk to and sort out and alot cheaper th...

5
Was easy to talk to and sort out and alot cheaper than any were else good value for money. Have been with my other pet insurance for almost 10 years but the price was so high this year so decided to shop around and yours looked the best so that's why I chose it Reviewed on: 18th July 2024

new customer.

5
new customer. application was easy and good value Reviewed on: 18th July 2024

Cheap insurance with good features, i found them thr...

4
Cheap insurance with good features, i found them through compare the meerkat and they ticked all the boxes Reviewed on: 18th July 2024

Great all round Pet insurance provider

5
Every time I call Perfectpet, the agents are all friendly, Knowledgeable and are able to answer any question or query I have. Claims have always been handled well and with compassion. So glad I have Jack ensured with them. Reviewed on: 12th July 2024

Great value cover for my 2 dogs, Callum and Jodie.

5
Great value cover for my 2 dogs, Callum and Jodie. Reviewed on: 12th July 2024

Good price and cover for my dog Charlie.

5
Good price and cover for my dog Charlie. Reviewed on: 12th July 2024

The ease of joining perfect pet was great, the revie...

5
The ease of joining perfect pet was great, the reviews were excellent so it was very easy to become a member. Reviewed on: 12th July 2024

Impossibly and easy and efficient

5
I have recently set up a policy with Perfect Pet insurance. It was so incredibly simple and they were incredibly supportive throughout the process. Incredibly happy with the service Reviewed on: 12th July 2024

Not great for renewals

4
I haven't had any issues with perfect pet until I got my renewal quote which was £20 more than i was paying and I had no made any claims. Did a comparison as I new customer and this was even cheaper than what I was already paying. I had been a customer for over 3 years so it is disappointing to see these customers are not rewarded Reviewed on: 12th July 2024

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