Smart Money People Logo
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.76
Based on 1,424 reviews, last reviewed 9th May 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Insurance claim query Queries answered clearly and advice given to make things straight forward Reviewed on: 7th April 2025
Vivienne P's avatar
Vivienne P

Latest lowest rating:

1

So my dog had a toe removed in 2023 unfortunately an... So my dog had a toe removed in 2023 unfortunately and I'm going to keep this very basic in 2025 he had another tie removed which I claimed for on the ... Read more Reviewed on: 9th May 2025
Steve t's avatar
Steve t
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1424)

Fantastic peace of mind for all my pet needs

5
These guys are great and the level of service I receive means I never have to worry about my pets needs. Reviewed on: 14th August 2023
Mark's avatar
Mark

Recommend these guys without question

5
We have both our dogs insured with Perfect pet, great price, nice discount for more than 1 dog. Would recommend to anyone. Polite and helpful staff too Reviewed on: 14th August 2023
andrew fishwick's avatar
andrew fishwick

Very easy process.

5
Sign up was very easy. Absolutely no problems. Reviewed on: 14th August 2023
David Robertson 's avatar
David Robertson

Excellent

5
Good price hassle free insurance Reviewed on: 14th August 2023
alison colthart's avatar
alison colthart

Perfect perfect pet insurance

5
Easy to use website, easy to follow plans and great prices Reviewed on: 14th August 2023
Rachel Hall's avatar
Rachel Hall

Avoid

1
We took our cat for a Urinary issue and they refused to pay our claim associating it to cat flu, even after proving he has been vaccinated against cat flu they refused to back down, fabricating their conclusion, that everything was CAT FLU related. When we challenged them to provide evidence, they could not and would not. They are driven and motivated by ensuring they keep as much of your money as possible and not on the evidence and truth of the case in hand. We had to fight together with Ombudsman to get our money back. This is how wrong this company is. The final dagger to our heart was the insurer then reduced the claimable amount through terms and conditions. The OMBUDSMAN RULED IN OUR FAVOUR and we would suggest anyone who wants to apply to review their company alias (Casualty & General Insurance Company (Europe) Ltd on the ombudsman webpage, as they have so many claims against them. 99% Upheld and not reviewed on Trustpilot. This masks reality. A totally untrustworthy, horrible, and unprofessional company to deal with. WITH ONLY ONE RECOMMENDATION AVOID AT ALL COSTS. 1 Star is far too higher a rating should be zero. Even after the Ombudsman gave them a directive not to reference Cat Flu, they still referenced it in their closing letter as a pre-existing condition. This is further evidence that they cannot be trusted. Even when the Ombudsman upheld our complaint and confirmed that they had made a mistake, there was no apologise or sign of remorse. Totally unacceptable behaviour and shows a lack of standards and ethics towards their customers. Reviewed on: 14th August 2023
Anastassia Anastassia's avatar
Anastassia Anastassia

Very good service

5
Tracy rang to inform of my renewal of pet insurance. I informed her I hadn’t received a renewal reminder. She apologised and then after a little negotiation about price I renewed. She was very helpful with no hard sell tactics Reviewed on: 14th August 2023
Liz Bradley's avatar
Liz Bradley

Easy online set up

5
Perfect policy for my puppy Great quote with all I need included Reviewed on: 13th August 2023
Jonathan 's avatar
Jonathan

easy sign

5
easy sign up and good value. hopefully i don’t need it but good for peace of mind Reviewed on: 12th August 2023
Stephen Thomas's avatar
Stephen Thomas

Excellent insurance

5
Easy to contact, friendly and provide extensive and reassuring cover at reasonable cost. Reviewed on: 11th August 2023
Dan Ross's avatar
Dan Ross

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill