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Policy in Practice: Better Off Calculator reviews

4.61
Based on 546 reviews, last reviewed 11th Aug 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
14%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

it is helpful and you know the info is reliable... it is helpful and you know the info is reliable Reviewed on: 20th July 2026
Lizzie 's avatar
Lizzie

Latest lowest rating:

1

Unable to get registered :-( i have been trying to get registered with policy and practice through Tower Hamlets council and East End Community foundation for a couple of years, t... Read more Reviewed on: 11th August 2026
JE's avatar
JE

About this product

The Better Off Calculator is a tool that quickly calculates your benefit entitlement and shows you what money you may be missing out on.

You can use the free calculator to see how changes in earnings or hours will impact your income.

Better Off Calculator reviews help you find out what it’s like to be a customer. If you’ve used Policy In Practice before, you can also leave a review and share your experience.

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Policy in Practice Better Off Calculator reviews (546)

CA Adviser

4
Always worked well and is up to date Reviewed on: 15th May 2025

Useful in Homelessness Services

5
I work in Homelessness Services and often need to consider affordability for referral purposes, and with people moving between accommodation types respectively using UC and HB for housing costs. I use the calculator myself and signpost service users and other professionals to it, especially when they are trying to make sense of a possible future change including changing work hours Reviewed on: 15th May 2025

Use this with my residents every day.

5
Use this with my residents every day. It is an excellent and invaluable tool which changes peoples lives for the better every day Reviewed on: 15th May 2025

Invaluable for professionals

5
I am a homelessness prevention officer at a Local Authority (council). I use this tool on a daily basis to complete benefits assessments and budgets with clients who are threatened with homelessness. It's an excellent tool, very easy to use. I've used the "help" chat function numerous times and I have always, without exception, received an immediate and helpful response. I can't fault this software or the customer service. 11 out of 10 stars. Reviewed on: 15th May 2025

Supporting our candidates into work

5
We work with them in supporting our candidates into work where their better off calculator really helps to explain how they would be better off in increasing their working hours. Reviewed on: 15th May 2025

I use the Policy in Practice - Better off calculator...

5
I use the Policy in Practice - Better off calculator on a regular basis in my role as a Citizens Advice adviser. I find it simple to use and like the fact that I can do 'what if' scenarios and to be able to share this data with the client. Reviewed on: 15th May 2025

Very easy to use, great platform!

5
Very easy to use, great platform! Reviewed on: 15th May 2025

Better Off Calculator - great tool!

5
Better Off Calculator is a great tool to help residents find out what benefits they may be entitled to - the forms are well designed and straightforward to use and the outcomes for residents can be life-changing. Reviewed on: 15th May 2025

Always such a useful tool - have been able to get my...

5
Always such a useful tool - have been able to get my bills reduced using social tariffs and I could get council tax support I didnt know i could get. Thank you Policy in Practice. You helped when I was at my most desperate. Reviewed on: 15th May 2025

Easy to use and up-to-date!

5
The Policy in Practice: Better Off Calculator has really helped me to carry out in-depth Income and Expenditure Assessments with customers. I find the ability to create different scenarios really useful. It is regularly updated to keep inline with changes to the benefit system and utility costs, which means I can really trust the results. Reviewed on: 14th May 2025

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