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Family Building Society Customer

250

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All reviews (250)

Review of the Family Building Society, Savings:

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Service

I spoke with a gentleman called Tom i am a new customer therefore lots of questions this was not a problem Tom answered all my questions in a way thats was easy to understand overall service from Tom was excellent Reviewed on: 15th November 2022

Reply from Family Building Society Thanks for taking the time to leave a review. It's really good to hear that Tom was able to help and explain everything so well. Response date: 16th November 2022

Review of the Family Building Society, Savings:

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Great quick service

Opened a savings account. Easy to open friendly staff and great rates! Why bother going anywhere else? Reviewed on: 14th November 2022

Reply from Family Building Society We agree! Thank you for taking the time to leave a review. It's great to know you found our staff so friendly. Response date: 16th November 2022

Review of the Family Building Society, Savings:

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Reassurance re paper documents.

I just needed to know that I would receive paperwork if I opened an account online.Tom Watson explained the system thoroughly. Reviewed on: 12th November 2022

Reply from Family Building Society Thank you for taking the time to leave us a review. We're really glad you had a good experience and Tom was able to help. Response date: 16th November 2022

Review of the Family Building Society, Savings:

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Brilliant customer care

I set up an account and made a small error. I called and spoke with Tom who couldn’t have been more polite and helpful. Thank you Tom. You helped and put my mind to rest. You’re wonderful! Reviewed on: 11th November 2022

Reply from Family Building Society Many thanks for taking the time to leave such a glowing review. It's great to know Tom was able to help. Response date: 16th November 2022

Review of the Family Building Society, Mortgages:

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Very helpful

Telephone call for information. Very helpful throughout. Reviewed on: 10th November 2022

Reply from Family Building Society Thanks for taking the time to leave a review. It's really good to hear we were able to help. Response date: 16th November 2022

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