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Family Building Society Customer

250

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0

Helpful marks given to their reviews

285

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All reviews (250)
Review of the Family Building Society, Mortgages:
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Excellent customer service

4
My contact was very knowledgeable regarding the companies products and and the specifics of individual mortgages. This was most helpful in my choices and decision making.. Reviewed on: 6th July 2021
Reply from Family Building Society Thank you for taking the time to leave a review - we're really appreciate it and are glad we were able to help you. Response date: 7th July 2021
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Review of the Family Building Society, Mortgages:
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Nice people to deal with

5
Quick answering my call, no menu to negotiate, pleasant and knowledgable young lady helped me, answered my questions and we agreed a product that would suit me Reviewed on: 5th July 2021
Reply from Family Building Society Thanks for your review. We're really pleased we were able to help you. Response date: 6th July 2021
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Family Building Society
Review of the Family Building Society, Mortgages:
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Putting the client first

5
Excellent customer service, helpful unbiased information and options given without any attempt to upsell. Richard Oddy is kind and thoughtful and goes out of his way to listen Reviewed on: 2nd July 2021
Reply from Family Building Society Thank you for your review. We're really pleased Richard was able to help you and provide such great customer service. Response date: 5th July 2021
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Family Building Society
Review of the Family Building Society, Mortgages:
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Matthew & Linda

5
As a mortgage broker of 20 years plus it's refreshing to deal with a lender who's service standards are brilliant even in this busy time we all find ourselves in. Mt clients lost their inital property and were in danger of losing their second one if not for the effots today of Linda in sales support and Matthew your underwritter, first class service. Thanks Adrian Jay Broker Reviewed on: 30th June 2021
Reply from Family Building Society Thanks for your great review Adrian. Fantastic to know we were able to help your clients and we hope we can help you again in the future! Response date: 5th July 2021
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Family Building Society
Review of the Family Building Society, Mortgages:
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Great service and really nice people

5
Always a very prompt response and great personal service Reviewed on: 27th June 2021
Reply from Family Building Society Thank you for your review! Response date: 28th June 2021
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Family Building Society

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