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Family Building Society Customer

250

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All reviews (250)

Review of the Family Building Society, Mortgages:

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Excellent

Evrything I need, everything I wanted..... Reviewed on: 19th July 2021

Reply from Family Building Society Thanks for your review - we're glad we could help! Response date: 19th July 2021

Review of the Family Building Society, Mortgages:

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Experience of personal service.

helpful, prompt and personal service. Reviewed on: 16th July 2021

Reply from Family Building Society Thank you for taking the time to leave us a review. We're glad we could help! Response date: 19th July 2021

Review of the Family Building Society, Mortgages:

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Mortgage extension Review

Freddie polite, informative, helpful and prompt Reviewed on: 15th July 2021

Reply from Family Building Society Thank you for your review! Response date: 19th July 2021

Review of the Family Building Society, Mortgages:

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Great Customer Service

Spoke with Richard this morning, haven't placed too much business with yourselves in the past, I wasn't familiar with the process. He walked me through the process step by step, he helped me to do a DIP on the phone, (which saved me time when compared to trying to key this manually) this is incredibly refreshing - You do not get this level of service from other lenders to actually find an induvial who tries to help rather than someone who just wants the call to end! Really appreciate your help today Rich. Reviewed on: 9th July 2021

Reply from Family Building Society Thank you for taking the time we leave us a review. It's great to know our personal approach really appeals to you and Richard was able to help with your DIP. Response date: 19th July 2021

Review of the Family Building Society, Mortgages:

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New Mortgage Application

Charlie in the New Business team gave us reassuring advise on the suitable mortgage products available to us upon conclusion of our reduced rate mortgage term Reviewed on: 6th July 2021

Reply from Family Building Society Thank you for your review. We're glad Charlie was able to help you! Response date: 7th July 2021

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