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Review of the Hinckley & Rugby Building Society, Savings:

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Good to speak to someone on the end of the phone

I thought I was being transported to a different decade .. opening up an account was easy and I’m getting a passbook … haven’t had one of those for years ! Everyone was very helpful. Reviewed on: 28th November 2023

Reply from Hinckley & Rugby Building Society Thank you for your feedback, we really appreciate your time. It's great to hear you found it nice and easy to open an account with us, we pride ourselves on being available for our members to speak to us directly. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 29th November 2023

Review of the Hinckley & Rugby Building Society, Mortgages:

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EASY TRANSITION

All through the transition period the communication was excellent, they were very helpful all along the way and explained thoroughly the process Reviewed on: 28th November 2023

Reply from Hinckley & Rugby Building Society Thank you for your positive review, we really appreciate the time you took to share this with us! Response date: 29th November 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Opening an account at Coaville Branch

I have current and savings acounts with the Coalville bank branch of Lloyds bank. With possible closure of the branch, I decided to check out the remaining local financial institutions particularly for savings. A few weeks ago, I checked with the Coalvile branch of the H & R Building Society of their closure, they said no. On Saturday 25th November I went in to open a savings account. I had the various savings accounts explained to me, decided on the one to suit my needs and within 1/2 an hour the account was open. The member of staff was very personable and I was 100% happy with service I had received. Reviewed on: 27th November 2023

Reply from Hinckley & Rugby Building Society Thank you very much for sharing this great experience with us - remaining on the high streets of the towns and villages we serve is something we're really passionate about, and we're thrilled to have you on board. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 29th November 2023

Review of the Hinckley & Rugby Building Society, Savings:

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They did everything perfectly from the first phone call till the end

A big thank you to all the staff we dealt with at Hinckley and Rugby, Rugby branch. The A Team top marks to you all Reviewed on: 27th November 2023

Reply from Hinckley & Rugby Building Society Thank you for your positive review, we really appreciate the time you took to share this with us! If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 29th November 2023

Review of the Hinckley & Rugby Building Society, Savings:

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quick acknowledgment of savings account application

Received a phone call on the same day that my application reached the building society, confirming receipt and that the new account was being opened. Very efficient and friendly. Reviewed on: 27th November 2023

Reply from Hinckley & Rugby Building Society Thank you very much for taking the time to pass on your feedback about the service you received when opening an account. It's great to hear you had a good experience. Response date: 29th November 2023

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