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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Brilliant customer service

The staff at Nuneaton are absolutely outstanding, they are a credit to the building society Reviewed on: 29th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 4th January 2022

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Efficient

Informative & helpful. Correspondence was clear & easily understood. Reviewed on: 29th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 4th January 2022

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Amazing customer service, extremely efficient and very family friendly!

The Rugby Team were and are amazing. When I visit with my young children, they are so focused on ensuring that the customer has a relaxed and pleasant experience which is stress free. They go above and beyond on every occasion, really pleased to visit. Reviewed on: 28th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 4th January 2022

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Renewal of Bond

Very friendly staff, also very efficient. At the same time being covid safe Reviewed on: 24th December 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 4th January 2022

Review of the Hinckley & Rugby Building Society, Savings:

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Wonderful service

Every member of staff I have spoken to have been extremely helpful and friendly. Faultless. Reviewed on: 23rd December 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 4th January 2022

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