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H&R Member Feedback

1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Helpful,friendly and a pleasure to do business with

I decided to re invest a maturing bond. Whilst there may be slightly higher rates available elsewhere I prefer to do business with straightforward people who do their best to simplify the system and be helpful ,especially during Covid Reviewed on: 21st December 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 22nd December 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Opening a Savings Account

I called into the Hinckley branch to investigate opening a savings account. Holly clearly explained the different options available and how to proceed. I opened an account immediately. Reviewed on: 21st December 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 22nd December 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Good Product

Product is exactly what I wanted but initially slow to progress. Once this was recognised by the society things improved. In the end, due to solicitor delays, the mortgage offer was forthcoming in plenty of time. Reviewed on: 20th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful review. Our mortgage team are always on hand to offer assistance and will be thrilled to hear that you had such a positive experience. Response date: 21st December 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent but spell my name correctly in the future please

My surname I'd Bown not Brown. Thankyou Reviewed on: 20th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 21st December 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent sevice

I was really happy with the service I received. It was a most friendly service. Reviewed on: 20th December 2021

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