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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

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Painfully slow

Very please to have finalised the mortgage, but it was an incredibly painful process for a fairly standard application. I almost lost the house purchase and became awfully stressful Reviewed on: 16th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback - we’re really sorry that your experience was not more positive. We’d love to investigate the circumstances behind the slow progress and provide you with a personalised response – if you’re happy for us to do so, please email [email protected]. Response date: 18th May 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Great service

Very easy to deal with. Fast and efficient service. Reviewed on: 14th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 18th May 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Investing in a

The delay in opening the savings account was due to an omission we made on the application form and was dealt with courteously by Carol and Dianne. Reviewed on: 13th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 18th May 2021

Review of the Hinckley & Rugby Building Society, Savings:

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After an omission we made on application everything went smoothly

Joanne & Diane were very helpful, patient and efficient. Reviewed on: 13th May 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Good service

Application for a savings account was dealt with speedily. I was impressed that I received a phone call confirming that all was well with my application (most organisations ring only to tell you that there is a problem!). Reviewed on: 13th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 18th May 2021

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